- Lakeview NeuroRehabilitation Center (Westfield, WI)
- …Key Responsibilities: + Functions at all times as a therapeutic agent by demonstrating teaching, reinforcing, anticipating, interacting, and noticing program ... and reliable documentation on Education forms in accordance with Individual Service Plan (ISP) and prescribed treatment interventions. + Documents changes and/or… more
- Zeiders Enterprises, Inc (Montgomery, AL)
- …the supervisor escalation queue and overflow calls when customer demands exceed agent resources + Provide service recovery when caller expresses dissatisfaction ... Description Job Title: Senior Customer Service Representative **This position is fully remote, but...reside within 50 miles of a Veterans Affairs Medical Center (VAMC) or Veterans Benefits Administration (VBA) Regional Office.… more
- Concentrix (Bismarck, ND)
- …and contact center stakeholders to gather requirements related to Customer Service and Omnichannel processes. + Design and configure Dynamics 365 Customer ... SLAs + Knowledge base + Omnichannel workstreams, channels, and unified routing + Agent experiences ( Agent Workspace, Customer Service Workspace) +… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- **Customer Service Associate IV (Mandarin Speaking)** **Category:** Administration **Main location:** United States, New York, New York **Position ID:** J1025-1702 ... Mandarin speaking requirements as needed), have experience in customer service , and be able to work as a team...to open mail * Interface with Passport applicants at Agency/ Center information and will-call counters. At the Information Station,… more
- Washington County (Woodbury, MN)
- …Senior Service Representative Salary $20.85 - $28.34 Hourly Location Woodbury Service Center , MN Job Type Full Time Job Number 25-00214 Department ... Service Representative/ Senior Service Representative Print...and customers of Washington County by acting as an agent for the State of Minnesota by processing Driver's… more
- Capital One (VA)
- …+ High School Diploma, GED, or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience using ... **Preferred Qualifications** + At least 4 years of Customer Service or Call Center experience + At...stability Capital One reserves the right to ask the agent to upgrade internet service to ensure… more
- iPostal1 (Montebello, NY)
- …direct supervision and support to Customer Service Agents and Senior Customer Service Agent , ensuring team clarity on policies and procedures + Serve as ... industry. Full Time Staples Support Team Lead - Customer Service - Montebello, NY Montebello, New York We're iPostal1... Manager and ensures smooth operation of the call center . *Please note this is an in-office role. Remote… more
- ICW Group (San Diego, CA)
- …Request Management, Service Catalog, CMDB, Asset Management, Event Management, Employee Center , Virtual Agent , and Software Asset Management. + Maintain and ... improve the ServiceNow Employee Center . Create intuitive, user-friendly experiences that enable self-... Center . Create intuitive, user-friendly experiences that enable self- service and streamline fulfillment of workflows. + Collaborate with… more
- Vivint (UT)
- …self- service channels without escalation to live support. + **Self Service Augmentation** + Percentage of potential live- agent contacts successfully ... Bachelor's Degree + 5+ years of progressive leadership experience in contact center operations, digital self- service , or customer experience roles. +… more
- Mass Markets (Wichita, KS)
- …tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer ... Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries, including… more