- CenterWell (Graham, TX)
- …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly… more
- Access Dubuque (Dubuque, IA)
- …culture where the opinions and suggestions of our team members are valued and appreciated. **Our Service Center is open Monday -Thursday 7 am to 7 pm and Friday ... to work with customers of diverse background and dispositions **Experience** + Prior customer service experience + Medical or call center experience is a plus… more
- NTT DATA North America (Lincoln, NE)
- …Responsibilities Include: + This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is ... equivalent required Preferred Skills: + Experience in a call center environment + Demonstrate a service philosophy...a call center environment + Demonstrate a service philosophy in all interactions with clinicians and colleagues… more
- TEKsystems (Worcester, MA)
- … and sales -Technical abilities Job Description: As a member of the Customer Service Center team, you will work with independent insurance agents and their ... TEKsystems is hiring a group of Insurance Service Professionals to work for a client based...-Licensed Personal Lines (PL) or Property & Casualty (P&C) Agent - MUST HAVE -2+ years of experience in a… more
- Abbott (Lake Forest, IL)
- …* Direct Reports: 5, including managers of different areas of the service business (Level 3 escalation, training, refurbishment center and Implementation ... people in more than 160 countries. **LAC - Area Service Director** Responsible for implementing and maintaining the effectiveness...and challenging the status quo, viewed as a change agent in the organization. * Strong strategic business acumen… more
- Entergy (Huntsville, TX)
- …plans. + Resolve escalated customer issues from PUCT, Executive Complaints, Phone Center , Media, etc. working with Customer Service Support group. Responsible ... **Job Title:** Customer Service Manager I - II **Work Place Flexibility:**...skills, with media & public speaking experience; Self-starter, change agent with strong project management ability. Strong organizational agility… more
- Bon Secours Mercy Health (Charlottesville, VA)
- …- Urgent Care - Pantops** The Patient Services Representative is the welcoming agent for patients into the urgent care center and collects necessary ... delivery, along with a desire to join a growing service line. **WHY you should join our Team:** **Easy:**...a good work-life balance. **Welcoming** : Each urgent care center offers you an opportunity to work closely with… more
- Ivyhill Technologies LLC (College Park, MD)
- …and bring them to resolution. The TIS will serve as a call center agent providing customer service and addressing/documenting/and resolving stakeholder ... ability to support stakeholders on a variety of issues exhibiting excellent customer service skills + Have excellent verbal and written communication skills + Have… more
- Oracle (Columbus, OH)
- …are seeking an experienced product leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the ... knowledge management, agents that handle real-time digital customer interactions to drive self- service containment, and integration with Contact Center as a … more
- Ivyhill Technologies LLC (Bethesda, MD)
- …is an onsite employment opportunity. Duties and Responsibilities: + Listen to Call Center Agent calls to determine patient experience. Will surveil thirty (30) ... documents. + Report opportunities for improvement (MICAs/Mis-booked Appointments). + Research Call Center Agent quality via MHS-GENESIS. + Follow-up on immediate… more