- TEKsystems (Livonia, MI)
- About the Role Join our team as a Customer Service Representative in a dynamic call center environment. You'll handle inbound calls, provide accurate information ... on prior authorizations, and deliver exceptional service while maintaining confidentiality. This role is ideal for...benefit management. + Advancement Opportunities: Eligible for Tier 2 Agent promotion and roles in Quality, Client Admin, Workforce… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …. About the role: The CSR 1 role within the Customer Service organization is a dynamic role that provides consistent customer experience and ... to our clients and their customers. A Galileo Customer Service Representative will be responsible for providing best-in-class ...conversation with Customers What you'll need: + Prior Call Center experience + Strong individual performance + A High… more
- NTT America, Inc. (Wichita, KS)
- …and forward-thinking organization, apply now. We are currently seeking a Customer Service Associate to join our team. This position is eligible for company ... calls while working from home + Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. + Ensuring customer… more
- LinkedIn (Sunnyvale, CA)
- …Manager, to enable the design, delivery and continuous optimization of our end-to-end Marketing Agent ecosystem. You will be the center of defining agent ... Agents effort to design and operate a safe, scalable agent ecosystem that automates routine work, accelerates insight-to-execution, and...in an accessible location + Being accompanied by a service dog + Having a sign language interpreter present… more
- CGI Technologies and Solutions, Inc. (Minneapolis, MN)
- …and distribute completed batches to the cashier's office. * Participate in customer service outreach activities. * Assist with acceptance agent training: prepare ... **Customer Service Support III** **Category:** Administration **Main location:** United...for storage purposes * Interface with Passport applicants at Agency/ Center information and will-call counters: o At the Information… more
- Texas A&M University System (San Antonio, TX)
- …Assistant Director of Customer Service and collaborates with the Enrollment Service Center . This position is responsible for the development and assessment ... Job Title Associate Director, Customer Service Agency Texas A&M University - San Antonio...the supervision of the Director, acts as the primary agent in the development and coordination of student communication,… more
- CVS Health (Franklin, TN)
- …Commission Operations, with a focus on ensuring the accuracy and integrity of agent commission accounting and debt management processes. While the role includes ... agent -facing responsibilities, it is primarily a production operations position...or Vector One reporting. * Collaborates cross-functionally to resolve service issues, identify process improvements, and deliver consistent, high-quality… more
- The Hertz Corporation (Oklahoma City, OK)
- …confidence and build loyalty. **Preferred:** + 5+ years' experience in customer care, service recovery, or contact center operations with a proven track record ... seeking a dynamic and operationally strong leader managing our Service Recovery function for North America Customer Care. As... recovery operations executed by third-party BPO & AI agent partners across phone, email, and chat channels across… more
- Teleperformance USA (Richmond, VA)
- **Category :** **Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**… more
- Dow Jones (Princeton, NJ)
- …gained through process improvement a. Identify and implement measurable improvements in self- service and agent -facing tools and projects (eg, IVR, Verint, ... **About the Team:** The Dow Jones Customer Service (DJCS) mission is to provide great ...for priorities within DJCS to improve the customer and agent experience, and act as a Continuous Improvement champion… more