• Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company (Washington, DC)
    …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent English speaker + ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
    ASM Research, An Accenture Federal Services Company (11/13/25)
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  • Critical Facilities Technician (DISA OKC)

    EMCOR Group (Oklahoma City, OK)
    …will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Critical Facilities Technician is ... helped us earn a position as one of the country's leading integrated service providers. **Job Summary** **EMCOR Government Services, Inc. is seeking an energetic… more
    EMCOR Group (10/17/25)
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  • Principal Product Manager, Technical, Amazon…

    Amazon (Seattle, WA)
    …forecasting and agent scheduling handles all aspects of customer service agent schedule management in the contact center center -- forecasting how ... buy and easy to use. Amazon Connect is an innovative cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer … more
    Amazon (11/06/25)
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  • Customer Service Representative

    WIN Waste Innovations (Portsmouth, NH)
    WIN Waste Innovations is looking for a Customer Care Agent . They will manage a high volume of incoming calls from customers while navigating multiple systems to aid ... with a mission of putting our customers at the center of everything we do. Customer Care Agents must...Word) + High school diploma or GED + Customer service experience is a plus + Punctual, dependable, and… more
    WIN Waste Innovations (10/21/25)
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  • Director of Strategic Market Growth - Data Centers

    Anderson Trucking Service, Inc. (St. Cloud, MN)
    …will serve as the enterprise-level owner for ATS's participation in the data- center industry - responsible for driving market strategy and growth, cross-functional ... role acts as the single point of accountability for success in the data center segment, ensuring ATS presents a unified voice to customers, suppliers, and EPCs.… more
    Anderson Trucking Service, Inc. (12/05/25)
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  • Parole/Probation Officer 9 - P11

    State of Michigan (Macomb, MI)
    …Director of Field Operations. The employee may be assigned to act as an embedded agent assigned to a local law enforcement agency, an Institutional Parole Agent , ... and is a DART (Drug/Alcohol Test Designated) position in accordance with Civil Service Rules. Some positions assigned as Institutional Parole Agents may have regular… more
    State of Michigan (12/22/25)
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  • QA Call Insight Analyst

    Aspen Dental (Springfield, IL)
    …Surveys + Monitoring an Analysis + Monitor call center metrics and service levels + Performance Evaluation + Evaluate agent performance + Identifyareas for ... : QA/Call Insight Analyst **Reports To** : Manager, Contact Center Operational Excellence **Deadline to APPLY: 1/9/2026 - please...work directly with operations leadership to provide insight on agent behavior to improve both the agent … more
    Aspen Dental (12/23/25)
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  • Community Representative (Part-Time)

    Brookfield Properties (Webster, TX)
    …play a key customer-facing role, onsite within the Kissing Tree Welcome Center , ensuring every visitor-whether a prospective buyer, homeowner, realtor or vendor, ... Realtor Relations, and the daily operations of the Welcome Center . The position will share the vision and story...taking photographs, cleanup, etc. + Support the real estate agent outreach program by contacting agents to inform them… more
    Brookfield Properties (12/16/25)
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  • Principal, Product Manager

    Walmart (Bentonville, AR)
    …experienced Principal Product Manager to lead the strategy and evolution of our Contact Center as a Service (CCaaS) platform. This leader will drive the roadmap ... define and execute the long-term vision for our enterprise contact center ecosystem, leveraging cloud-based contact center technologies, AI-driven automation,… more
    Walmart (11/08/25)
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  • Director, IT (Telecom / Genesys Cloud) - REMOTE

    Molina Healthcare (Sterling Heights, MI)
    …that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions for members, providers, ... with business goals to enhance member satisfaction, workforce productivity, and service quality. + Establish governance, key performance indicators, and service… more
    Molina Healthcare (11/21/25)
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