- Usaa (Charlotte, NC)
- …leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound ... objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management .… more
- Usaa (Phoenix, AZ)
- …our members to achieve financial security through highly competitive products, exceptional service and trusted advice. Check out the role overview below If you ... USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our...Influences and executes claims servicing solutions across process, technology, workforce , third party, and/or analytics in support of P&C… more
- Northwestern Mutual (Franklin, WI)
- …options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and ... technology and serves as an advocate for website and self- service capabilities by educating clients and field. Understands risks...best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern… more
- Northwestern Mutual (Franklin, WI)
- …(NM) - Advanced, Policy Inquiries & Complaints Managementa€‹ (NM) - Advanced, Case Management (NM) - Advanced, Customer Service Mindset (NM) - Advanced FIND ... combining advanced trading knowledge with analytical insight to deliver exceptional service and optimize investment outcomes. Find out if this opportunity is… more
- One Medical (New York, NY)
- …Purchase. This is an amazing opportunity to have a significant impact on a diverse workforce . The health center is key to the client's employee value proposition ... on-site labs, and programs for preventive care, chronic care management , common illnesses and mental health concerns have been...you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …Experience in contact center or service operations. + Experience with workforce management platforms is a plus. + Knowledge of labor laws and scheduling ... Analyst- Workforce is responsible for analyzing Contact Center workforce data, identifying trends, and providing...field and work experience as a business analyst or workforce management analyst. In lieu of a… more
- Liberty Utilities (Joplin, MO)
- Manager, Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804 **Our purpose is sustaining energy and water for ... accountable for optimizing the performance of both internal and outsourced contact center operations serving gas and electric customers. This role ensures service… more
- Rush University Medical Center (Chicago, IL)
- …and operational management of APPs within a designated department or service line. This role combines direct patient care with strategic responsibilities in ... workforce planning, performance management , quality initiatives, and...retention. . Participates in strategic planning to align APP workforce contributions with service area and organizational… more
- Albany Medical Center (Albany, NY)
- …for a Case Manager to join our multidisciplinary Team at the Albany Med Center of Excellence for Alzheimer's Disease to make a significant regional impact on ... dementias. The Case Manager with oversight by the Program Manager of the Center of Excellence for Alzheimer's Disease (CEAD) will administer the grant deliverables… more
- Albany Medical Center (Albany, NY)
- …$65,102.17 - $100,908.37 The position is responsible for the daily operations of the Pre- Service functions of the Patient Engagement Center - related to the ... Department/Unit: Patient Engagement Center Work Shift: Evening (United States of America)...modifications are made to ensure key performance indicators for pre- service revenue cycle best practice are met. Management… more
