- Mass Markets (Wichita, KS)
- …a strong work ethic. A background in call center operations management is required, and customer service , technical support, or back-office experience ... a culture of accountability, continuous improvement, and personal excellence + Directs workforce management activities and sets performance goals and objectives… more
- Mass Markets (Wichita, KS)
- …with prior experience in customer service leadership, supervision, or call center management . You'll be responsible for the performance, development, and ... Foster a culture of accountability, continuous improvement, and excellence. + Oversee workforce management , including scheduling and goal setting. + Develop… more
- Mass Markets (Las Cruces, NM)
- …and meet sales and service targets. + Deep understanding of call center tools, KPIs, and SLA management . + Effective conflict resolution skills for ... a culture of accountability, continuous improvement, and high performance. + Oversee workforce management , including scheduling and performance goal setting. +… more
- City of Eugene (Eugene, OR)
- …and daily operations while upholding a high standard of excellence in change management , customer service , and stakeholder engagement through use of effective ... Employee Resource Center Director Print (https://www.governmentjobs.com/careers/eugene/jobs/newprint/5029424) Apply Employee Resource Center Director Salary… more
- Newegg Inc. (Diamond Bar, CA)
- …environment of continuous change. Other Requirements + Works effectively with Customer Service Leadership, Workforce Management , Product Management , ... and reporting consistency. Process Improvement & Cross-Functional Collaboration + Partner with Workforce Management , IT, Product Management , and Business… more
- Oracle (Bismarck, ND)
- …of business, with specialized functional expertise in the area of hyperscale data center operational security, guard force management , crisis management ... of the Crisis Management Team. * Project Management Team member for new data center ...center security 2. Working with 3rd party security service providers maintains oversight for the recruitment, selection, orientation,… more
- Masonicare (Wallingford, CT)
- Workforce Systems Analyst Job Location: Wallingford Center ,...+ Mystic Service Workers Jobs9 + Chester Center Service Workers Jobs12 + Rocky Hill ... Prepare and analyze payroll, timekeeping, and scheduling reports for management + Collaborating with HRIS team, assign and configure...+ Shelton Service Workers Jobs26 + Wallingford Center Service Workers Jobs87 Masonicare Main Campus… more
- Enviri Corporation (Pasadena, TX)
- …on-site and remote Technicians. Act as the liaison between customer service , operations and the support team. **Primary Responsibilities:** + Maintain and ... end of day. Redirect manpower and resources as required, in order to service customers on routes that may have operational difficulties (ie, vehicle breakdown,… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible ... workforce planning. + Ensure customer satisfaction across all service interactions. + Collaborate with internal departments including QA,...REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in a management… more
- City of New York (New York, NY)
- …Manager, with latitude for independent judgment, initiative and decision-making the Center Director is responsible for the daily management , administration, ... MUST BE PERMANENT IN THE ADMINISTATIVE DIRECTOR OF SOCIAL SERVICE CIVIL SERVICE TITLE OR BE PERMANENT...the community's stance on HASA issues and concerns to Management . The Center Director will: - Manage… more