- Providence (Irvine, CA)
- …and IT industry contacts to leverage best practices and manage emerging technologies. + ** Service Delivery :** Support appropriate service delivery ... + **Process Optimization:** Actively oversee the optimization of processes to improve service delivery , increase value, and promote customer satisfaction. +… more
- Signature Aviation (Orlando, FL)
- …ticketing metrics, SLAs, and CSAT, ensuring continuous improvement in service delivery . **IT Operations** + Modernize End-User Support : Oversee IT operations ... and accelerate ticket resolution across all end-user operations. + Elevate Service Delivery : Transform end-user support from reactive to proactive, … more
- Insight Global (Phoenix, AZ)
- …environment. Extensive experience in the consulting industry, technical leadership, and/or service delivery support . Strong knowledge of commercial ... that result in making recommendations to change and/or enhance program service delivery through ServiceNow. Contribute thought leadership (methodology,… more
- Comerica (Farmington Hills, MI)
- Job Description BUSINESS OPS SPECIALIST The Business Operations Specialist provides service delivery support to the Business Operations Management team and ... Services, Banking, or Manufacturing industry with specific emphasis on service delivery management / business intelligence /ops support or related discipline… more
- Stanford University (Stanford, CA)
- …ensuring optimal customer service , establishing efficient processes, maintaining quick service delivery , and delivering quality support . The Manager, ... Customer Service collaborates with colleagues to optimize service delivery and trains the team to...the HR organization's success leveraging the service delivery model. + Alignment to Strategy: Support … more
- ServiceNow, Inc. (Santa Clara, CA)
- …+ **Experience-based understanding** of SaaS, enterprise software, cloud infrastructure, and support service delivery models. + **Experience integrating ... Support Account Management organization as part of Customer Service and Support . **ServiceNow Customer Service...our customers, while helping shape the future of human/AI support delivery . As SAM GVP, you will… more
- Northrop Grumman (Chandler, AZ)
- …and development of leadership development products and services and prepare them for production/ service delivery . + Support delivery of leadership ... of external best practices and partner with workforce development organizations to support the leadership development products and service portfolio including,… more
- United Site Services (Meridian, ID)
- …* Develop and implement policies, procedures, and quality standards for customer care, service delivery , and order management support . * Establish, ... and implement policies, procedures, and quality standards for customer care, service delivery , and order management support . * Establish, implement, and… more
- System One (Fairfax, VA)
- …+ Support the development and implementation of strategic plans to enhance IT service delivery and support the mission-critical operations of the Army ... regulations and industry best practices, including ITIL, to optimize service delivery and customer satisfaction. + Manage...on Audio/Visual Support , Systems Administration & Cloud Support , Customer Service Support Center,… more
- Charles Schwab (Westlake, TX)
- …develop solution frameworks, and articulate tradeoffs. + Partner with leaders across service delivery , operations support , technology, digital, risk, ... clear business-relevant insights. + Conduct structured interviews and meetings, analyze service delivery and financial data, and develop compelling… more