- Warner Bros. Discovery (Atlanta, GA)
- …broader guidelines from WBD Enterprise Architecture, Data, and Cyber teams. + Monitor service delivery to maintain and support expected/high performance ... levels and service delivery optimization. + Manage the service catalog, ensuring services are accurately recorded throughout their lifecycle . ENTERPRISE … more
- Herc Rentals (Bonita Springs, FL)
- …adapt to change, and work on multiple issues simultaneously andindependently + Application Support Service Delivery ( Service Management) knowledge + ... each solution + Respond to and resolve issues within Service Level Agreement timeframes + Support incoming...issues within Service Level Agreement timeframes + Support incoming Incidents and Requests from multiple communication pathways,… more
- Academy Sports + Outdoors (Katy, TX)
- …and lifecycle support . + Govern vendor relationships, including SLA management, service improvement, and contractual delivery . + Support the VP ... of Solutions Delivery and Application Support in aligning IT strategy with business objectives. +...contractor across platforms, coordinating internal and external technology and service support . + Handle all associate relations… more
- CACI International (Sterling, VA)
- …graphs, trends, and analysis to be presented at Governance Forums + Provide analysis and support for on-going service delivery , performance, and support ... government stakeholders, and other Functional Leads to ensure that service delivery and associated SLAs and KPIs...and competitive mix of benefits options is designed to support and protect employees and their families. At CACI,… more
- Capgemini (Chicago, IL)
- …SIAM principles 1. Design and implement dashboards and performance analytics to monitor service delivery and supplier performance. Support onboarding and ... **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst -...environments that meet business and technical requirements. **Key Responsibilities:** Support the definition and implementation of SIAM frameworks within… more
- The Walt Disney Company (Glendale, CA)
- …as SAP BW, HANA, Tableau, Hyperion Essbase, or PAfE/PAX + Strong background in service delivery and customer support within high-performing organizations + ... record of ensuring compliance across systems and processes + ** Service Delivery Management** - Experience managing support functions, driving SLA +… more
- Lumen (Tallahassee, FL)
- …will require you to work regularly with cross-functional teams such as Marketing, IT, Sales, Service Delivery , and Support . Part of this role will also be ... + Help answer questions about the Lumen Solutions for Zoom Portfolio for Sales, Support and Service Delivery teams + Help to present the Lumen value prop and… more
- Signature Aviation (Orlando, FL)
- …engaging in hands-on administration and development, you will drive process automation, enhance service delivery , and support operational excellence. This is ... subject matter expert (SME). + Drive continuous improvement in IT support policies and service delivery models, leveraging ServiceNow to automate processes… more
- Nidec Minster Corporation (Akron, OH)
- …strong customer relationships through effective communication & reliable service delivery + Collaborate with technical support teams to resolve complex ... Field Service Technician is responsible for providing on-site technical support , maintenance, repair services and installations for Minster stamping presses and… more
- Stantec (Chicago, IL)
- …that promotes ethical practices, encourages individual integrity, and focuses on customer and service delivery . - Provide support through ongoing interface ... office location in North America. The position requires regular in-office presence in support of our flexible work practice and may require travel to a variety… more