- S&P Global (Raleigh, NC)
- …development teams for third-line escalations when required. + Collaborate with product and delivery teams to ensure the Service Management team is fully prepared ... Role:** **Grade Level (for internal use):** 09 **About the Role:** **The Team:** Service Management is a global team responsible for providing technical … more
- Link Solutions Inc (Adelphi, MD)
- …with DoD standards and best business practices to drive process improvement and service delivery performance. Become an integral part of a professionally diverse ... statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams....Implement and enforce metrics-driven processes to improve efficiency and service delivery . + Identify and analyze incident… more
- Starfish Family Services, Inc. (Livonia, MI)
- …Customer Service Specialists and Clerical and Reception staff, ensuring quality service delivery and adherence to agency policies. + Oversee scheduling, ... and EHR platforms. + Commitment to equity, inclusion, and culturally responsive service delivery . + Knowledge of supervisory principles and practices, including… more
- Warner Bros. Discovery (Atlanta, GA)
- …guidelines from WBD Enterprise Architecture, Data, and Cyber teams. + Monitor service delivery to maintain and support expected/high performance levels and ... service delivery optimization. + Assist in managing... service delivery optimization. + Assist in managing the ...design. STAKEHOLDER ENGAGEMENT + Act as a liaison between technical teams and business users to translate requirements and… more
- Warner Bros. Discovery (Atlanta, GA)
- …guidelines from WBD Enterprise Architecture, Data, and Cyber teams. + Monitor service delivery to maintain and support expected/high performance levels and ... service delivery optimization. + Assist in managing... service delivery optimization. + Assist in managing the ...on ESM initiatives. + Act as a liaison between technical teams and business users to translate requirements and… more
- Parker Hannifin Corporation (Glendale, AZ)
- …proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed. Customer Service Coordinator (SSO ... Customer Service Coordinator (SSO Division - Location: Glendale, AZ)...work order to scheduler and updating sales order with delivery date and repair costs. Develops action plans to… more
- Honeywell (Monroe, OH)
- …lead and oversee our Field Service team, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise ... Field Service team, ensuring efficient and effective service delivery + Develop and implement strategies...performance metrics to identify areas for improvement + Provide technical guidance and support to field service … more
- BorgWarner Inc. (Arden, NC)
- …from pilot installations through long-term customer operation. + Manage the training and service technical certification. Customer Service : + Build and lead ... Start your future with BorgWarner now! Job purpose The Customer Service , Field Distribution, and Warranty Manager is a dynamic, hands-on, results-driven… more
- CVS Health (High Point, NC)
- … service issues and develop process improvement intended to enhance the overall delivery of service . + Partners with other departments to deliver client ... staff, as required. + Participates in and/or leads special projects/initiatives addressing service issues, as necessary. + Provides technical or subject matter… more
- Leidos (San Antonio, TX)
- …+ Service Management: Implement and maintain best practices for service delivery , incident management, and problem resolution, ensuring compliance with ... and customer-facing projects involving the growth and sustainment of an enterprise service desk suite of tools specifically, ServiceNow. The Service Operations… more