- Insight Global (San Francisco, CA)
- Job Description The Service Desk Analyst provides front-line technical support to end-users, ensuring timely resolution of incidents and requests while ... delivering exceptional customer service . This role requires strong troubleshooting skills, effective communication, and the ability to work in a fast-paced… more
- Amazon (Austin, TX)
- …perform on-call duties as required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to provide exceptional, consistent, and ... diagnosing problems, performing troubleshooting activities, and dispatching vendors for hardware service . You will monitor the incident management system to ensure… more
- Insight Global (Shaker Heights, OH)
- Job Description We're seeking a jack-of-all-trades Service Desk Technician who is passionate about solving problems, eager to learn, and ready to get hands-on ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... use of audio-visual equipment in conference rooms. + Provide "white glove" level of service at all times. + Provide secondary support to the regional properties, as… more
- SAIC (Vancouver, WA)
- …the United States Department of Transportation in Vancouver, WA as a Junior Service Desk Technician. The junior role works alongside three other more-experienced ... a High School diploma. Must have minimum 1 year of experience providing customer service support in a business organization. + Must be able to work physically… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, ... (S) Troubleshooting and issue resolution for Azure-based services + (A) Customer service and issue prioritization - ServiceNow ticketing system + (A) Problem-solving… more
- Two95 International Inc. (Wyomissing, PA)
- Job Title: Service Desk Analyst Location: Wyomissing, PA Job Type: Full Time Duties and responsibilities + Respond to incoming call and e-mail queues promptly ... accounts and access rights for clients when applicable. + Provide exceptional customer service to all clients. + Utilize the all existing knowledge bases to… more
- TEKsystems (Austin, TX)
- …OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently growing in size due to higher call volume ... and incoming tickets. Responsibilities include, but are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP, etc.) + Troubleshoot in a multi-user environment + Troubleshoot PC's, printers, etc. + Support Windows based… more
- UnityPoint Health (Sioux City, IA)
- …procedures Qualifications + High School Diploma or GED required + 1+ year of customer service or front desk experience preferred (healthcare setting is a plus) + ... in creating a welcoming and professional environment. You will manage front desk responsibilities while ensuring a smooth and positive experience for everyone who… more
- SAIC (Hanover, MD)
- …cabling, external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT ... **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Hanover, MD. (This position requires a… more