- NANA Regional Corporation (Honolulu, HI)
- …today! **Responsibilities** + Serves as the initial point of contact at the customer service desk , handling all ADP hardware, software, and networking issues for ... Information Systems Agency Network Operations Center. + Manages a service desk tool based on Information Technology Infrastructure Library (ITIL) frameworks,… more
- TEKsystems (Baltimore, MD)
- We're looking for a detail‑oriented, customer‑focused Help Desk Support Specialist to join our team. In this role, you'll serve as the first point of contact for end ... technical support, troubleshooting, and issue resolution in a fast‑paced help desk environment. Key Responsibilities + Manage, log, and resolve 40-50 customer… more
- CACI International (Washington, DC)
- …+ Efficiently manage and document all service requests using the Symantec Service Desk ticketing system + Provide clear, effective communication to resolve ... role + Experience with help desk ticketing systems, preferably Symantec Service Desk + Knowledge of IT service management best practices + Ability… more
- Koniag Government Services (Washington, DC)
- …ticketing, system, email, phone, and in-person interactions + Efficiently document and manage all service requests using the Service Desk ticketing system + ... Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer...within 45 days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- TEKsystems (New York, NY)
- …an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for the ... to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from… more
- Janus Henderson Investors (Manhattan, NY)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... + Partner with global IT teams to ensure consistent service delivery and alignment with support standards. + Facilitate...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more
- Integration Innovation, Inc. (i3) (Huntsville, AL)
- …located at the i3 Corporate Office in Huntsville, AL. Responsibilities + Provide customer service and technical support to i3 Team Members; local and remote users as ... + Assist in answering incoming calls, respond to customer requests for service , troubleshoot problems and help develop solutions + Follow up with customers… more
- Robert Half Technology (Saxonburg, PA)
- …handling a variety of tasks including troubleshooting issues, repairing devices, and managing service desk tickets. This position is expected to run from ... of Microsoft Windows 10 and related troubleshooting. * Familiarity with managing service desk tickets and support workflows. * Experience repairing hardware… more
- Insight Global (Daphne, AL)
- Job Description This sustainable manufacturing company is seeking a Senior Help Desk Technician / Technical Support Specialist to join their IT support team. The ... candidate combines strong technical troubleshooting skills with excellent customer service , prioritization abilities, and a proactive approach to process… more
- University of Utah Health (Salt Lake City, UT)
- …Works under immediate supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability to troubleshoot issues remotely. ... Flexible, with an excellent work ethic. + Excellent customer service and communication skills, including written, verbal and telephone...Retirement Systems ("URS"). Eligible new hires with prior URS service , may elect to enroll in URS if they… more