- Howard University Hospital (Washington, DC)
- …and customer support to end users to resolve their Ordering issues. Proactively pick Service Desk tickets and resolve them in a timely manner Maintain various ... data maps with Supplier systems. Suggest system enhancements when and where needed. Review, prioritize and test release features while assessing their impact to the overall functionality of the system. Create quick reference guides and provides training to new… more
- Parsons Corporation (Centreville, VA)
- …production. + Address daily support requests from end users forwarded by the IS Service Desk . Refers complex issues, questions and problems to more senior ES ... team members. + Apply knowledge of advanced workstations to troubleshoot hardware and configuration issues (graphic adaptors, driver configuration, etc). + May participate in regular upgrades, modifications or enhancements to existing ES systems and with… more
- City of New York (New York, NY)
- …reports - Escalate major hardware/software problems to senior IT staff - Respond to Service Desk tickets related to the Genetec environment - Prepare system ... configurations and management/support documentation and provide training and knowledge transfer to other team members as needed - Maintain inventory of Genetec infrastructure - hardware and software assets - Available for on-call duty as needed - Willing to… more
- CACI International (Fort Belvoir, VA)
- …UIS, Team Sentinel and other analytical tools. + Work closely with the TROJAN Service Desk to resolve trouble tickets and establish user accounts and coordinate ... for users' access to national databases. + Directly interfaces with TROJAN customers and trains TROJAN NexGEN SOVT procedures specific to the TROJAN Software baseline to TROJAN NexGEN SOVT Tester Support Team + Review Engineering Change Proposals (ECPs) and… more
- Serco (Kirtland AFB, NM)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued ID (with photo) with name and address that match the… more
- ManTech (Key West, FL)
- …with SCCM/MECM to ensure patching/security compliance is handled and with the Service Desk department to troubleshoot issues with the hardware/software + ... Keeping master image and pools update and secured. Implement patches, updates, and configuration changes in coordination with cybersecurity and IT teams + Interface with the customer, gathering requirements and delivering solutions. + Troubleshoot VDI-related… more
- Robert Half Technology (Springfield, TN)
- …with Active Directory and Microsoft Windows 10 systems. * Experience handling service desk tickets and basic troubleshooting tasks. * Technical certifications ... such as CompTIA A+ or Network+ are advantageous. * Prior exposure to IT support in warehouse or operational settings is preferred. Technology Doesn't Change the World, People Do.(R) Robert Half is the world's first and largest specialized talent solutions firm… more
- TekSynap (Washington, DC)
- …Deputy Program Manager Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation Manager Many of ... the roles will require a Capitol Police background check. If you are contacted for an opportunity the employment manager will provide the job description and requirements. **Overview** We are seeking individuals who are interested in working on our Senate… more
- CUNY (Bronx, NY)
- …(name, title, organization, and contact information). For technical issues: Contact the service desk by email: ###@cuny.edu. For other questions: For questions ... about the content of any job posting, please contact the Human Resources department: ###@lehman.cuny.edu **CLOSING DATE** The review of resumes will begin immediately and continue through mid-January. **JOB SEARCH CATEGORY** CUNY Job Posting:… more
- Serco (San Diego, CA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued ID (with photo) with name and address that match the… more