- Two95 International Inc. (Cherry Hill, NJ)
- Service Desk /Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: *Provide Level-1 and Level-2 remote support for ... desktops, laptops, printers, servers other computer related devices. *When necessary provide on-site support. *Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents. *Troubleshoot and resolve system hardware and… more
- City of New York (New York, NY)
- …Director of Service Delivery with leadership experience in application support, service desk and project management essentials. Reporting directly to the ... If you do not meet the previously mentioned civil service criteria, you will not be considered for an...while driving AI-powered innovations that improve customer experience and service quality. Responsibilities: - Leading the teams by directing… more
- Amentum (Silverdale, WA)
- …The proper use of tools and/or equipment needed to be successful in the Service Desk Operator position. * Completing all mandated training requirements per ... Description Of Job:** Incumbent will receive, record, and distribute work orders to service crews based upon customers' requests for service , in accordance with… more
- Saia, Inc (Duluth, GA)
- …Qualifications** + Associate degree in computer science or a related field. + Service desk or customer support experience. + Working knowledge of Microsoft ... resolution. + Monitors company systems around the clock to ensure interrupted service for employees. + Reports internet and circuit outages and collaborates with… more
- Western Kentucky University (Bowling Green, KY)
- …Staff Posted On: Fri Dec 5 2025 Job Description: General Description: The ITS Service Desk Consultant serves as WKU's primary point of contact for reporting, ... to appropriate Information Technology Services (ITS) areas as needed to maintain service continuity and satisfaction. Knowledge & Skills Essential for Success: +… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps...Services (AWS) **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- Insight Global (Flint, MI)
- Job Description Insight Global is looking for a Service Desk Analyst for a client that will sit out of Flint, MI. This individual will be responsible for ... This will be a high call volume position and requires excellent customer service . Compensation: $17/hr to 19/hr Exact compensation may vary based on several factors,… more
- Insight Global (San Francisco, CA)
- Job Description The Service Desk Analyst provides front-line technical support to end-users, ensuring timely resolution of incidents and requests while ... delivering exceptional customer service . This role requires strong troubleshooting skills, effective communication, and the ability to work in a fast-paced… more
- Amazon (Austin, TX)
- …perform on-call duties as required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to provide exceptional, consistent, and ... diagnosing problems, performing troubleshooting activities, and dispatching vendors for hardware service . You will monitor the incident management system to ensure… more
- Insight Global (Shaker Heights, OH)
- Job Description We're seeking a jack-of-all-trades Service Desk Technician who is passionate about solving problems, eager to learn, and ready to get hands-on ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
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