- Robert Half Technology (Willow Grove, PA)
- …and acting as a liaison for the team to support career growth. * Audit service desk ticket queues to proactively address potential issues with delays in ... Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't Change… more
- NANA Regional Corporation (Honolulu, HI)
- …today! **Responsibilities** + Serves as the initial point of contact at the customer service desk , handling all ADP hardware, software, and networking issues for ... Information Systems Agency Network Operations Center. + Manages a service desk tool based on Information Technology Infrastructure Library (ITIL) frameworks,… more
- Koniag Government Services (Washington, DC)
- …ticketing, system, email, phone, and in-person interactions + Efficiently document and manage all service requests using the Service Desk ticketing system + ... Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer...within 45 days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- TEKsystems (Wichita, KS)
- …Own Device (BYOD) program impacting thousands of lines. Key Responsibilities: + Provide help desk and service desk support for device transitions + Handle ... Windows 10 and Office 365 environments Qualifications: + Previous experience in help desk or service desk roles + Strong customer service and… more
- Robert Half Technology (Uniontown, OH)
- …of IT equipment before and after switch upgrades. * Monitor and resolve service desk tickets efficiently, ensuring timely follow-ups. * Collaborate with team ... knowledge of Microsoft Windows and related software. * Ability to manage service desk tickets effectively. * Exceptional communication and documentation skills.… more
- Robert Half Technology (Uniontown, OH)
- …resolve issues related to Microsoft Windows 10 and Active Directory. * Manage service desk tickets efficiently, ensuring timely resolution. * Collaborate with ... and the ability to resolve technical issues effectively. * Experience handling service desk tickets and maintaining documentation. * Excellent communication… more
- Robert Half Technology (Saxonburg, PA)
- …handling a variety of tasks including troubleshooting issues, repairing devices, and managing service desk tickets. This position is expected to run from ... of Microsoft Windows 10 and related troubleshooting. * Familiarity with managing service desk tickets and support workflows. * Experience repairing hardware… more
- Robert Half Technology (Westerville, OH)
- …operations while minimizing disruptions. * Develop and implement strategies to enhance service desk efficiency and future support processes. * Create and ... Active Directory and Microsoft Windows environments. * Manage and respond to service desk tickets in a timely manner. * Perform basic troubleshooting for… more
- Janus Henderson Investors (Manhattan, NY)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... + Partner with global IT teams to ensure consistent service delivery and alignment with support standards. + Facilitate...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more
- Robert Half Technology (Tampa, FL)
- …to resolve customer problems and optimize workflow efficiency. * Manage and prioritize service desk tickets to ensure timely and accurate resolutions. * Maintain ... in Active Directory, Windows 10, and Windows operating systems. * Experience with service desk ticketing systems and network troubleshooting. * Strong analytical… more