- TEKsystems (Louisville, KY)
- …desk support, troubleshooting, root cause analysis, documentation, Ticketing system, service desk , timekeeping Additional Skills & Qualifications Payroll, ... of the business and makes every reasonable effort to achieve defined service level agreement expectations and/or provide acceptable workarounds * Utilizes system… more
- American Airlines (Phoenix, AZ)
- …customer service experience + 2 years troubleshooting experience with service desk environments + Knowledge and/or experience with internal server/mainframe ... applications such as: Shares, QIK, IBM/TSO/TPX, and SCEPTRE **Preferred Qualifications- Education & Prior Job Experience** + Apple certification (Apple Genius) + A+ Certification **Skills, Licenses & Certifications** + Strong interpersonal, written and verbal… more
- Robert Half Technology (Westborough, MA)
- …and software. * Knowledge of Microsoft Windows environments. * Experience handling service desk tickets and escalating issues when necessary. Technology Doesn't ... Description We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves assisting with… more
- Insight Global (Bellevue, WA)
- …to minimize downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation ... to the development of solutions or workarounds to improve overall service quality. 7. Documentation: Maintain accurate documentation of support processes,… more
- Red River (Chantilly, VA)
- …This position is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from ... and developing the organization's perception with existing customers through exceptional customer service . This position will also assist with handling any kind of… more
- UnityPoint Health (Des Moines, IA)
- …answering phones, processing co-payments and follow up appointments as needed. Customer service , empathy and compassion are the biggest assets in this position Why ... for daily deposits. + Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations. + Integrates and demonstrates… more
- Insight Global (Nashville, TN)
- Job Description A client of Insight Global is looking for a IT Service Center Tech to join their team in Nashville, TN. During this 3 month contract this candidate ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- UnityPoint Health (Sioux City, IA)
- …exper ience mapping activities + Develop and lead ex perience projects for assigned service area in alignment with system objectives + Partner with leaders and team ... Master's preferred. + Experiece: 2 years in healthcare and/or customer service experience required. 1 year patient experience, patient relations, language services,… more
- UnityPoint Health (Cedar Rapids, IA)
- …exper ience mapping activities + Develop and lead ex perience projects for assigned service area in alignment with system objectives + Partner with leaders and team ... communication or related field + 2 years of healthcare and/or customer service experience + Proficient in Microsoft Office programs including Outlook, Word, Excel,… more
- BXP (Boston, MA)
- …analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow ... and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a… more