- CAE USA INC (Orlando, FL)
- …environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and ... RESPONSIBILITIES + Document and properly assign end user issues using a service desk ticketing system. + Troubleshoot problems with computer software and make… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support… more
- TEKsystems (Louisville, KY)
- …desk support, troubleshooting, root cause analysis, documentation, Ticketing system, service desk , timekeeping Additional Skills & Qualifications Payroll, ... of the business and makes every reasonable effort to achieve defined service level agreement expectations and/or provide acceptable workarounds * Utilizes system… more
- American Airlines (Phoenix, AZ)
- …customer service experience + 2 years troubleshooting experience with service desk environments + Knowledge and/or experience with internal server/mainframe ... applications such as: Shares, QIK, IBM/TSO/TPX, and SCEPTRE **Preferred Qualifications- Education & Prior Job Experience** + Apple certification (Apple Genius) + A+ Certification **Skills, Licenses & Certifications** + Strong interpersonal, written and verbal… more
- Robert Half Technology (Westborough, MA)
- …and software. * Knowledge of Microsoft Windows environments. * Experience handling service desk tickets and escalating issues when necessary. Technology Doesn't ... Description We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves assisting with… more
- Insight Global (Bellevue, WA)
- …to minimize downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation ... to the development of solutions or workarounds to improve overall service quality. 7. Documentation: Maintain accurate documentation of support processes,… more
- UnityPoint Health (Des Moines, IA)
- …answering phones, processing co-payments and follow up appointments as needed. Customer service , empathy and compassion are the biggest assets in this position Why ... for daily deposits. + Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations. + Integrates and demonstrates… more
- Insight Global (Nashville, TN)
- Job Description A client of Insight Global is looking for a IT Service Center Tech to join their team in Nashville, TN. During this 3 month contract this candidate ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- UnityPoint Health (Sioux City, IA)
- …exper ience mapping activities + Develop and lead ex perience projects for assigned service area in alignment with system objectives + Partner with leaders and team ... Master's preferred. + Experiece: 2 years in healthcare and/or customer service experience required. 1 year patient experience, patient relations, language services,… more
- UnityPoint Health (Cedar Rapids, IA)
- …exper ience mapping activities + Develop and lead ex perience projects for assigned service area in alignment with system objectives + Partner with leaders and team ... communication or related field + 2 years of healthcare and/or customer service experience + Proficient in Microsoft Office programs including Outlook, Word, Excel,… more