- Guest Services (Naples, FL)
- …Front Desk Manager oversees the daily operations of the Front Desk , ensuring exceptional guest service , departmental coordination and productivity, adherence ... Job Description: ESSENTIAL FUNCTIONS + Ensure consistently delivery of exceptional guest service and hospitality. Oversee all daily front desk operations,… more
- Quality Technology Services, LLC (Suwanee, GA)
- …+ One or more years of IT experience in a customer-focused role (Helpdesk, Application or Service Desk support). Two or more years preferred. + One or more of ... or more years of IT experience in a customer-focused role (Helpdesk, Application or Service Desk support). Two or more years preferred. + One or more of the… more
- Leidos (Arlington, VA)
- …for ITIL-based Tier 0-4 lifecycle support services within a 24/7, high-performance service desk environment. This role is responsible for driving measurable ... objectives. Key Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment + Ensure compliance with contractual… more
- OhioHealth (Columbus, OH)
- …the service management team to engage cross functional resources ( Service Desk , Field Services, Infrastructure, Application Support, Clinical Informatics, ... the healthcare IT knowledge base. Support day-to-day activities in the Service Desk domain as needed to provide customer support. **Minimum Qualifications:** No… more
- REI (Seattle, WA)
- …effort with other vendor support teams as required. + Establishes and implements service desk policies, procedures, standards and service level agreements. ... and to anticipate future needs. + Oversees maintenance and integrity of service desk software documenting reported incidents, troubleshooting and problem… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …Personal Computer experience including customer service call centers, Command Center and Service Desk operations + 5+ years of experience as a Service ... a growing and diverse delivery operational environment. + Full understanding of Service Desk operations and Customer operations. + Ability to work with all… more
- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more
- Hannaford (Middleboro, MA)
- …with any legal requirements. * Supervise the effective operation of the office/ service desk /kiosk/front end/bottle room * (if applicable) to include cleanliness, ... policy. * Perform cashier and/or bagging functions, as needed. * Perform service desk /kiosk and bookkeeper associate functions, as needed. * Assist in special… more
- Link Solutions Inc (St. Mary's County, MD)
- … Management (ITSM) Technical Lead will serve as the technical lead for the Enterprise Service Desk 's IT Service Management (ITSM) platform. You will oversee ... ensuring stability, security, and minimal downtime. + Collaborate with the Service Desk Tools Project Manager to align technical execution with program strategy… more
- CACI International (Norfolk, VA)
- Help Desk Specialist Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... supporting NAVSEA 03D3 Digital Program Office as a Help Desk Support Specialist supporting the Navy Maintenance and Modernization...Set up user profiles and reset passwords + Fulfill service level standards for response time and quality +… more
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