- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... and driving best practices related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central service desk for… more
- Fotona (Irving, TX)
- …to R&D, unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in ... Irving, Texas. The Service Desk Agent will be a key...Irving, Texas. The Service Desk Agent will be a key team player of...providing support for our customers around the US. The Service Desk Agent will receive, screen, respond… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and Border… more
- SAIC (Fort Huachuca, AZ)
- **Description** SAIC is seeking a ** Service Desk Team Manager, onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk .** **NOTE: ... + Excellent customer service skills and be well versed in the Service Desk environment + Strong understanding of call metrics and the ability to motivate and… more
- GovCIO (Harrisburg, PA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level agreements… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer-oriented ** Service Desk Manager** to join our team in the **Stennis, MS area** . In this role you will manage ... the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident management, including oversight of… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk ... complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service desk and… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be… more
- Life-Science Innovations, LLC (Willmar, MN)
- The IT Service Desk Analyst II is responsible for ensuring reliable computer operations that allow end users to effectively carry out business tasks. This role ... as an escalation point for complex issues, guiding less experienced Service Desk staff. + Manage tickets, escalate unresolved issues, and document… more