- Pep Boys (Fort Myers, FL)
- …engagement, expert product and service knowledge, follow-up, and follow through at the service desk , on the sales floor, and at the register. Duties & ... trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to… more
- Price Chopper (Loudonville, NY)
- …Responsible for overseeing the Front End operation to include customer service desk , register checkouts, vestibule, parking lot/sidewalk, breakrooms, bathrooms, ... **SUMMARY** Ensures that fast, friendly, helpful and efficient customer service and courtesy is provided on the Front End...is adhered to on the Front End and Customer Service areas. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Other duties may… more
- Robert Half Technology (Seattle, WA)
- …monitoring tools, remote desktop applications & virtual environments. * Deep knowledge of Service Desk ticketing systems. * Expert ability to analyze, diagnose, ... Description As the Manager - Service Center you directly lead a Team of...coach your team to provide best in class customer service , empathy and communication. You will identify friction and… more
- Encore (Schiller Park, IL)
- …HTML, CSS) and Microsoft 365 tools. + Interest in ITIL frameworks and service desk operations. + Strong analytical, communication, and problem-solving skills. + ... Our customers choose Encore for its innovative and comprehensive service offerings, as well as our exceptional customer ...service offerings, as well as our exceptional customer service from more than 10,000 highly trained staff across… more
- Pep Boys (Prescott Valley, AZ)
- …engagement, expert product and service knowledge, follow-up, and follow through at the service desk , on the sales floor, and at the register. Duties & ... trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to… more
- TEKsystems (Mount Clemens, MI)
- …Single Scope Back ground Investigation (SSBI), SECRET INTERIM to start. While the Enterprise Service Desk offers over the phone, 100% remote support, the team of ... in Tier 1 troubleshooting on issues escalated to them from the Enterprise Service Desk . This IT Specialist Jr. will report directly to IT Specialist Sr. for… more
- CACI International (Omaha, NE)
- …US * * * **The Opportunity:** CACI is seeking a Systems Administrator to support a Service Desk team on the F3I program. The employee can work from Omaha, NE. ... **Responsibilities:** + Support end-user applications and work in a multi-tier service desk as well as work with software development and systems administrators… more
- Insight Global (Fort Myers, FL)
- …seamless technology operations. When not traveling, this role will contribute to service desk support remotely, assisting with ticket resolution and technical ... disruption to patient care. * Deliver end-user support by resolving service desk tickets both on-site and remotely, assisting with hardware, software, and… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** Provides first level Data Center systems and Service Desk phone support for faculty, staff, students and ... **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for issues received via Service Desk intake mechanisms, such as phone calls, service tickets,… more
- American Transmission Company (Pewaukee, WI)
- …Work! We're looking for a Team Leader - Technology Operations to lead our Service Desk and Technology Operations teams. These teams are critical to delivering, ... will: + Ensure effective delivery and management of IT/OT services. + Oversee Service Desk and Technology Operations teams, defining strategy in collaboration… more