- Lilly (Indianapolis, IN)
- …to improve IT support and operations?** **What You'll Be Doing:** Lead Lilly's Global IT Service Desk by managing our Indianapolis desk , drive service ... thinking and planning skills with the ability to align IT service desk functions with broader organizational objectives. **Basic Requirements:** + Bachelor's… more
- Post Holdings Inc. (New Albany, OH)
- …(10) years of experience in IT, with at least five (5) years working in a service desk or technical support role. + Broad knowledge and experience with desktop ... concepts and ITIL processes is required. + Expert understanding of IT Service Desk policies, standards, and protocol. + Strong computer skills (Windows 11, MS… more
- City of New York (New York, NY)
- …more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central services and support group within the ... driving best practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support team, responding… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... and driving best practices related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central service desk for… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... and driving best practices related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central service desk for… more
- Terracon (Olathe, KS)
- …Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open and/or ... close work orders (via IT Service Desk software) on each call received. + Escalate problems and requests as necessary to ensure positive resolution. + Conduct… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... escalate complex issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to prioritize and coordinate resolution efforts. +… more
- IT1 (Tempe, AZ)
- …a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk ... a testament to the great team and culture we have here at iT1! The Service Desk Technician I is responsible for providing professional and excellent Service … more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- Excentium (San Antonio, TX)
- Service Desk Specialist II Summary Title: Service Desk Specialist II ID:517 Department:IT Technical Expertise & Support Location:San Antonio TX. ... to government and commercial organizations. We have an opportunity for an IT Service Desk Specialist II supporting one of our government customers in Brooke Army… more