- Leidos (Fort Belvoir, VA)
- …with various IT teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent future occurrences. ... Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in the future, working… more
- Georgetown Univerisity (Washington, DC)
- …network, security, GOCard, telecommunications, enterprise operations; to include Client Services and Service Desk Operations at the Capitol Campus. The incumbent ... group of the Information Systems Technology department and manage the Service Desk that provides technology and AV support to Georgetown University Capitol… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional...* Computer Troubleshooting * End User Training * Help Desk /Desktop Support * Mobile Device Support * Password Resets… more
- TEKsystems (Houston, TX)
- …Monday to Friday from 8am to 5pm Location: Houston, TX Top Skills Details Customer service Help desk support Customer support Help desk Support Additional ... Skills & Qualifications customer service role in Houston Texas Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Houston, TX 77038. Pay and Benefits The pay range for this position is $15.50 - $15.50/hr.… more
- Lowe's (Lexington, KY)
- …cash in the bank, and handles register pulls and loans + Monitors Customer Service desk activity, supporting when needed + Performs payroll closeout process + ... Pro, and Front register areas, Customer Service and Returns Desks, Head Cashier posts, PUIS Desk , Money Room) + Researches shortages or overages, deposits… more
- TEKsystems (Monroe, LA)
- …Help desk , Printers, O365, Install, Windows 10, Support, Ticketing system, Service desk , Hardware support, Microsoft office, Office 365, Windows, Active ... to focus on providing the highest level of customer service to OLOL's offsite clinic locations and provide proactive...have it. The Director described it like Disney world service so think of needing a water at Disney… more
- IT Concepts (Vienna, VA)
- …productivity, and knowledge management platforms + Establish and mature ITIL-aligned service desk operations, including incident, request, problem, and change ... metrics, and continuous service improvement initiatives + Ensure the service desk and support model scales effectively with workforce growth and distributed… more
- Ethos Veterinary Health (Bothell, WA)
- …to CLAW (PAW) Plans + Works to optimize client experience + Implements client service initiatives with front desk team + Demonstrates and reinforces highest ... Client Service Manager - Center for Bird and Exotic...a key role in leading and supporting our front desk team. This position provides guidance, supervision, and day-to-day… more
- Koniag Government Services (Chantilly, VA)
- …+ Experience with workforce management and scheduling + Knowledge of ITIL practices and service desk operations + Ability to work in a fast-paced, changing ... will be responsible for managing technical support staff, ensuring quality service delivery, and driving continuous improvement in our support operations.… more
- HCA Healthcare (Miami, FL)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status… more