• Knowledge Management Lead

    Zurich NA (Schaumburg, IL)
    …the Service Management Analyst will work under general supervision to ensure Service Desk and Incident Handling service levels are achieved by ... user engagement by managing the post-ticket survey feedback process. + Support Service Desk Lead in routine audit and data analysis. + Leverage process… more
    Zurich NA (12/24/25)
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  • Consulting Provider Solutions Specialist

    HCA Healthcare (Kansas City, MO)
    …provider and practice service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases and has the ability to ... as a subject-matter expert for ambulatory EHR solutions and support to the Service Desk Community. 3. Access: + Possesses a mature understanding of system access… more
    HCA Healthcare (12/20/25)
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  • Supervisory IT Specialist (Customer Support) (T32)

    Army National Guard Units (Montgomery, AL)
    …and operations, such as processes and procedures required to support the operations of the Service Desk . Operates Service Desk IT tools, technologies and ... Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a...the job experiences. 25% 3. Develops and manages customer service performance requirements. Researches, evaluates and provides feedback on… more
    Army National Guard Units (12/19/25)
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  • Manager IT Contact Center Devops

    HCA Healthcare (Nashville, TN)
    …you have the opportunity to make a difference. We are looking for a dedicated Manager IT Service Desk Contact Center like you to be a part of our team. **Job ... Talent Acquisition team is reviewing applications for our Manager IT Service Desk Contact Center opening. Qualified candidates will be contacted for interviews.… more
    HCA Healthcare (12/03/25)
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  • Senior IT Tech (Industrial Solutions)

    BorgWarner Inc. (Arden, NC)
    …rights, software installs, etc.) + Identifying and mitigating Cyber Risks for the facility + Service Desk Service + Support staff by phone, email, chat, etc. ... principles in ticketing system and m aintaining high SLA standards + Providing Service Desk metrics to IT Manager What we're looking for + BA/BS in Information… more
    BorgWarner Inc. (11/25/25)
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  • Platform Engineer

    Marex (Chicago, IL)
    …other teams work enterprise-wide to provide critical services including our global service desk , network and system infrastructure, IT operations, security, ... Infrastructure as Code/automation & innovation. IT also includes the global IT Service Desk providing support and self- service to business users across… more
    Marex (10/23/25)
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  • IT Specialist (Sysadmin/Custspt)

    US Marine Corps (Columbia, SC)
    …research, and report trends and patterns in customer support issues, and creak and manage service desk tickets and data in support of enterprise wide IT ... assurance such as network access and end points; create and manage service desk tickets and address all reported errors: track cyber vulnerabilities and properly… more
    US Marine Corps (12/25/25)
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  • Specialist III, Technical Support

    Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
    …Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk . As such, this individual, having demonstrated in-depth experience, ... workarounds and permanent fixes are documented and communicated to Service Desk Specialists. + Creates, Updates, and maintains Standard Operating Procedures,… more
    Boar's Head Brand/Frank Brunckhorst Co., LLC (12/18/25)
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  • ITS Sr Technology Support Specialist

    Lithia & Driveway (Las Vegas, NV)
    …stores companywide. The individual in this position will work in a service desk / call center environment troubleshooting software/hardware issues, performing ... You Bring: + 8+ years of IT support experience, ideally in a Service Desk / Call Center environment + Strong technical knowledge of Windows, Apple, Networking,… more
    Lithia & Driveway (12/18/25)
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  • Principal Military Trainer-Operational Environment…

    Serco (Suffolk, VA)
    …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... plan military exercises in collaboration with training audience representatives, Desk Officers, and other event planners. + Deliver exercise...of experience on a 3-star or 4-star Joint or Service Headquarters staff or civilian equivalent. + To be… more
    Serco (12/18/25)
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