- Zurich NA (Schaumburg, IL)
- …the Service Management Analyst will work under general supervision to ensure Service Desk and Incident Handling service levels are achieved by ... user engagement by managing the post-ticket survey feedback process. + Support Service Desk Lead in routine audit and data analysis. + Leverage process… more
- HCA Healthcare (Kansas City, MO)
- …provider and practice service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases and has the ability to ... as a subject-matter expert for ambulatory EHR solutions and support to the Service Desk Community. 3. Access: + Possesses a mature understanding of system access… more
- Army National Guard Units (Montgomery, AL)
- …and operations, such as processes and procedures required to support the operations of the Service Desk . Operates Service Desk IT tools, technologies and ... Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a...the job experiences. 25% 3. Develops and manages customer service performance requirements. Researches, evaluates and provides feedback on… more
- HCA Healthcare (Nashville, TN)
- …you have the opportunity to make a difference. We are looking for a dedicated Manager IT Service Desk Contact Center like you to be a part of our team. **Job ... Talent Acquisition team is reviewing applications for our Manager IT Service Desk Contact Center opening. Qualified candidates will be contacted for interviews.… more
- BorgWarner Inc. (Arden, NC)
- …rights, software installs, etc.) + Identifying and mitigating Cyber Risks for the facility + Service Desk Service + Support staff by phone, email, chat, etc. ... principles in ticketing system and m aintaining high SLA standards + Providing Service Desk metrics to IT Manager What we're looking for + BA/BS in Information… more
- Marex (Chicago, IL)
- …other teams work enterprise-wide to provide critical services including our global service desk , network and system infrastructure, IT operations, security, ... Infrastructure as Code/automation & innovation. IT also includes the global IT Service Desk providing support and self- service to business users across… more
- US Marine Corps (Columbia, SC)
- …research, and report trends and patterns in customer support issues, and creak and manage service desk tickets and data in support of enterprise wide IT ... assurance such as network access and end points; create and manage service desk tickets and address all reported errors: track cyber vulnerabilities and properly… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk . As such, this individual, having demonstrated in-depth experience, ... workarounds and permanent fixes are documented and communicated to Service Desk Specialists. + Creates, Updates, and maintains Standard Operating Procedures,… more
- Lithia & Driveway (Las Vegas, NV)
- …stores companywide. The individual in this position will work in a service desk / call center environment troubleshooting software/hardware issues, performing ... You Bring: + 8+ years of IT support experience, ideally in a Service Desk / Call Center environment + Strong technical knowledge of Windows, Apple, Networking,… more
- Serco (Suffolk, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... plan military exercises in collaboration with training audience representatives, Desk Officers, and other event planners. + Deliver exercise...of experience on a 3-star or 4-star Joint or Service Headquarters staff or civilian equivalent. + To be… more
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