- ASM Global (Kissimmee, FL)
- …any items left behind + Turn in all lost and found articles to the Information/Customer Service desk + Ability to use and operate Ticket Master Scanner to scan ... the facility + Direct or escort patrons with ticket problems to the customer service desk or Event Manager on Duty + Other job duties as assigned QUALIFICATIONS… more
- C&S Wholesale Grocers, Inc. (Rome, NY)
- …working order. + Complete all necessary paperwork relating to the Bookkeeping and Service Desk Department + Provide training, development, and scheduling of ... Office/ Service Desk associates. + Be assigned other duties and responsibilities by the Store Manager. + Travel Required: No **Environment** + Store : Grocery… more
- Texas Tech University (Lubbock, TX)
- …Provide customer service in person, via phone and online through the 24-hour service desk + Distribute mail and packages in accordance with federal mail ... and blackboard + Support and implement the Disney Customer Service model (SERVE TECH & SERVE USH) + Attend...day, night and weekend shifts to support a 24-hour desk operation. **Work Location:** Lubbock **Preferred Qualifications:** + Experience… more
- Teledyne (Camarillo, CA)
- …resolved + Record and track interactions with end-users and related activities in the service desk tool + Create Knowledge Base articles as repetitive issues ... network; + Support for client applications; + Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support + Support for… more
- HUB International (Chicago, IL)
- …performance and develop recommendations for corrections and improvements + Coordinate with Service Desk lead on introduction of new applications and accompanying ... documentation for both the immediate team as well as the first level Service Desk team + As required, coordinate activities with technical support staff and… more
- HCA Healthcare (Asheville, NC)
- …matter expert to resolve incidents or fulfill requests . received from the division Service Desk or other division or facility service resources; provides ... division subject matter experts and services resources and the enterprise Service . Desk in managing resolution of clinical application incidents and requests .… more
- General Dynamics Information Technology (AL)
- …play a crucial role as the first point of contact after the Army Enterprise Service Desk (Tier 1), addressing incidents and service requests involving ... requests and incidents, that are not resolved by the Army Enterprise Service Desk , are efficiently addressed. Managing and resolving more complex incidents and … more
- Leidos (Sierra Vista, AZ)
- …Provide management, triage, track, update workflows and service tickets in both JIRA Service Desk and GCC Service Now. + Provide situational awareness on ... as directed by the GCC. + Escalate tickets and problems through the Jira Service Desk ticketing system to higher tier teams as required. + Partner with key… more
- Marriott (Bethesda, MD)
- …warehouses in partnership and in support of our Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and product ... the organization. As a contributing member of the ITSM Service Delivery Data and Analytics team, the Data Engineer...data sources + Support Business Application and IT Support Desk activities through data platform regulation and availability +… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and ...+ Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. +… more