- CAE USA INC (Tampa, FL)
- …analyst will also be a part of a team supporting JIRA, Ivanti Service Desk , and SharePoint, including administration, and assisting with departmental workflows ... and managing multiple tasks + JIRA Administration and System Support 4+ years + Service Desk Administration and System Support 4+ years + MS SQL Server, IIS +… more
- SUNY Upstate Medical University (Syracuse, NY)
- …next day's business. Be active and engaged with operations at the library's main service desk , assisting library customers at various times throughout the shift, ... library customers as they enter the HSL and approach the main service desk for assistance. Contribute to the planning and hosting of student-focused library… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... providing technical training and support to Help Desk agents related to computer systems, hardware, or software...phone skills and a professional demeanor. + Previous customer service experience strongly desired. + Good problem-solving skills with… more
- Alameda Health System (Oakland, CA)
- …addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. **DUTIES & ESSENTIAL JOB FUNCTIONS:** NOTE: The ... all problem reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change Control processes. 8.… more
- Robert Half Technology (Parsippany, NJ)
- …MANAGE CLINIC INVENTORY DOCUMENTATION Qualifications: * EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (EG, SERVICE DESK ) * PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ... - Workstation, Active Directory, Desktop Hardware, MS Windows 10, Desktop Imaging, Service Desk , Ticketing System Technology Doesn't Change the World, People… more
- Leidos (Washington, DC)
- …expected to have experience managing at least some of the below services: + Tier 1 Service Desk + Tier 2 Desk Side and VIP Support + Asset Management + User ... Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed print services,… more
- Cognizant (Eagle Mountain, UT)
- …mobile devices. This role involves providing remote and onsite assistance, managing service desk operations, and ensuring smooth asset and inventory management. ... reported issues . Provide a high level of customer service to users seeking problem resolution . Perform remote...to the appropriate internal team . Logistics responsibilities include desk setup and collection asset management using internal tool… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... throughout the NCR. You will lead a large team of IT Field Service , Cybersecurity, SMEs, Networking personnel, and other support personnel to collaborate closely… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network and the… more
- SAIC (Reston, VA)
- …and Security Operations + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads and Technicians + ServiceNow ... task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT Infrastructure +… more