- Mass Markets (Killeen, TX)
- … Service Representatives to join our growing team and support inbound customer service , help desk , and back-office operations for both commercial clients and ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (CA)
- …for full-time customer service representatives to support inbound customer service , help desk , and back-office processing representatives for commercial and ... WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- T and T Consulting Services (Brunswick, GA)
- …& Qualifications:** + Certification in administration and management of the FLETC IT Service Desk system, or equivalent creditable and verifiable experience. + ... + Certification in the administration and management of the FLETC IT Service Desk system is acceptable, but equivalent creditable and verifiable experience is… more
- T and T Consulting Services (Brunswick, GA)
- …and replacement timelines when departures occur. + Coordinate integrated delivery across service towers, ensuring service desk , ITSM platform administration, ... to incident, problem, change, asset, and knowledge management. + Experience overseeing service desk operations using an enterprise ticketing platform, with… more
- HCA Healthcare (Texas City, TX)
- …office service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases. d) Documents interactions with ... i) Serves as a subject-matter expert for provider support to the Service Desk Community. **3. Access: HCA-IT&S, Inc.** a) Collects, validates, and appropriately… more
- National Park Service (Yellowstone National Park, WY)
- …public or private sectors). This experience includes activities such as: performing IT Service Desk activities, IT customer service , first call resolution ... providing Tier 1 (basic), Tier 2 (Medium), and Tier 3 (advanced) Help Desk support for customers computer, software and network issues. Maintains and supports Active… more
- Golden Route Operations (Las Vegas, NV)
- …Systems; Crestron Control Systems, SoundWeb Control Systems preferred + Prior experience using the Service Desk model (ITIL) to provide service , use of ... locations. Essential Functions and Responsibilities: + Deliver exceptional customer service when supporting customer requests + Deliver new and...(about 50% of the time) + Sitting at a desk or table (up to 50% of the time)… more
- HCA Healthcare (Thousand Oaks, CA)
- …office service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases. d) Documents interactions with ... + Serves as a subject-matter expert for provider support to the Service Desk Community. 3. Access: + Collects, validates, and appropriately routes documentation… more
- University of Washington (Seattle, WA)
- …position will oversee the implementation and sustained evolution of a centralized SoM IT service desk and integrated end-user support model and build out a ... Oversight 15%** + Lead development and implementation of a centralized IT service desk in alignment with other service desks and integrated end-user… more
- Johns Hopkins University (Baltimore, MD)
- …equivalency formula. **Preferred Qualifications** + Bachelor's Degree highly preferred + Experience with service desk , help desk , call center or comparable ... a team grounded in the principles of excellent customer service , the person in this position will be responsible...this position will be responsible for meeting quality customer service metrics and assessments. This position requires an in-depth… more