- Brockton Hospital (Brockton, MA)
- …KNOWLEDGE & SKILLS: . Ability to use and configure Halo ITSM (or an equivalent service desk system) for managing incidents, service requests, workflows, and ... work experience. + Experience (Type & Length): 5-10 years in a service (help) desk environment + Certification/Licensure: + Software/Hardware: Windows, Meditech… more
- Marex (New York, NY)
- …other teams work enterprise-wide to provide critical services including our global service desk , network and system infrastructure, IT operations, security, ... Infrastructure as Code/automation & innovation. IT also includes the global IT Service Desk providing support and self- service to business users across… more
- WSP USA (Tallahassee, FL)
- …be assigned to serve as on-site point of contact for coordination of IT issues with Service Desk team, including new computer setup, return out of service ... machines, server/HVAC/other equipment issues, A/V set-up assistance and responding to Service Desk emails for additional information **Who You Are** **Required… more
- Qualtrics (Seattle, WA)
- …Request fulfillment and access provisioning. + Oversee the operations of the global IT Service Desk , ensuring timely and effective resolution of user issues in ... risk and disruption. + Establish and monitor key performance indicators (KPIs) for service desk efficiency and customer satisfaction. **What We're Looking For On… more
- Insight Global (Charlestown, IN)
- … service teams including cloud enablement, identity and access management (IAM), service desk , training, and compliance functions to ensure smooth enterprise ... collaborating with cross-functional IT teams such as security, IAM, service desk , or training functions Experience in product management, platform ownership,… more
- NuAxis Innovations (Washington, DC)
- …optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... requests and resolving incidents within SLAs on a daily basis to ensure service -related issues are identified and resolved within established SLAs + Responding to… more
- Serco (Hampton, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... plan military exercises in collaboration with training audience representatives, Desk Officers, and other event planners. + Deliver exercise...of experience on a 3-star or 4-star Joint or Service Headquarters staff or civilian equivalent. + To be… more
- NTT America, Inc. (Knoxville, TN)
- …on administrative and technical matters. + Provide technical support and incident management service desk functions ( Service Now) + Reviews, troubleshoots, ... strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical...with an emphasis on delivery high level of customer service . This position will be a Client based position… more
- ASM Global (Kissimmee, FL)
- …any items left behind + Turn in all lost and found articles to the Information/Customer Service desk + Ability to use and operate Ticket Master Scanner to scan ... the facility + Direct or escort patrons with ticket problems to the customer service desk or Event Manager on Duty + Other job duties as assigned QUALIFICATIONS… more
- C&S Wholesale Grocers, Inc. (Rome, NY)
- …working order. + Complete all necessary paperwork relating to the Bookkeeping and Service Desk Department + Provide training, development, and scheduling of ... Office/ Service Desk associates. + Be assigned other duties and responsibilities by the Store Manager. + Travel Required: No **Environment** + Store : Grocery… more