- ASM Global (Boston, MA)
- …accurately using the ticketing system (online, on-site kiosks, and at the guest service desk ). + Distributes pre-purchased tickets, group reservations, and event ... seamless ticketing experience, maintains inventory accuracy, and provides exceptional customer service to enhance the overall guest experience. ESSENTIAL DUTES AND… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …Qualifications: + Network cabling experience is considered a plus + Knowledge of JIRA Service Desk or a similar ticketing system a plus Essential or Primary ... IT Support Technician I ESSENTIAL FUNCTIONS The IT Help Desk is the central point of contact for all...point of contact for all IT related incidents and service requests. The role of the IT Support Technician… more
- Covenant Health (Lubbock, TX)
- …Restaurant + Host / Hostess - Restaurant + Dishwasher + Busser - Restaurant + Barista + Front Desk - Hotel + Customer Service - Retail + Front Desk - Office ... **Description** **Food Service Attendant - Dietary** **Handles, prepares, and serves...beverages according to HACCP guidelines and standards for quality food- service operations. Interacts with customers, patients, and other employees… more
- NANA Regional Corporation (Colorado Springs, CO)
- …of computer systems and peripheral devices. + Interface with network system administrators and service desk teams to track job tickets on systems + Good ... directives, IE DISA Circular 310-70-1 + Direct experience performing and managing Service Desk functions and responsibilities + Proven capabilities to implement… more
- TEKsystems (Cambridge, MA)
- …& ITSM Participation . Accurately document incidents, requests, and resolutions in the service desk system . Contribute to knowledge base articles and ... to processes and workflows . Support ongoing improvements to the service desk and ITSM platform Additional Skills & Qualifications . Bachelor's degree… more
- TEKsystems (Columbia, SC)
- …a plus: Installing Windows system Images, AD, HP and Dell hardware platforms, Service desk software, and remote control utilities. * Ticketing Tool Required ... and working in a team environment to complete tasks. Knowledge of Service desk , Call escalation, metrics reporting, and working with technical staff preferred.… more
- Robert Half Technology (St. Paul, MN)
- …year of leadership experience * Strong expertise in Active Directory, ITSM, and service desk management. * Proficiency in Microsoft 365 Enterprise and Microsoft ... including DHCP, DNS, and Group Policy. * Proven ability to manage service desk tickets and provide deskside support. * Experience with mentoring and managing… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …experience + 3+ years of relevant work experience **Skills:** + IT Service Desk , Customer Support Operations **Compensation Ranges** Compensation ranges for ... the IT support email address. + Deliver in person desk -side IT assistance as needed to customers within the...request facilitator and liaison for outside sites and associated service providers ensuring that outside customers receive the services… more
- Lawrence General Hospital (Methuen, MA)
- …site openings, or domain transitions). + Document call flows, extension assignments, and service desk procedures. + Collaborate with IT, Facilities, and Clinical ... projects. User Support & Training + Provide Tier 2-3 support to the Service Desk for telecom-related issues. + Educate staff on proper use of phone systems,… more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds ... service skills and practices. + Experience contributing to a service desk technical knowledge base. + Compliance with DoD 8570.01-M/8140.01 and have CompTIA… more