• Sr Network Software Engineer (OMT)

    Leidos (Sierra Vista, AZ)
    …Provide management, triage, track, update workflows and service tickets in both JIRA Service Desk and GCC Service Now. + Provide situational awareness on ... as directed by the GCC. + Escalate tickets and problems through the Jira Service Desk ticketing system to higher tier teams as required. + Partner with key… more
    Leidos (12/06/25)
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  • FLEX Data Engineer, Infrastructure & Delivery…

    Marriott (Bethesda, MD)
    …warehouses in partnership and in support of our Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and product ... the organization. As a contributing member of the ITSM Service Delivery Data and Analytics team, the Data Engineer...data sources + Support Business Application and IT Support Desk activities through data platform regulation and availability +… more
    Marriott (12/04/25)
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  • Remedy Queue Manager

    Chenega Corporation (Fort Belvoir, VA)
    …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and ...+ Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. +… more
    Chenega Corporation (12/01/25)
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  • Principal Telecommunication Engineer

    BAE Systems (Vicksburg, MS)
    …you'll play a critical role in supporting 24/7/365 remote operations of the Enterprise Service Desk (ESD) Plain Old Telephone Service (POTS) telecom systems ... of federal telecom standards (eg, NIST 800-53, FISMA) and ITIL practices for service desk and incident management + Proficiency in POTS telecom tools (eg, Cisco… more
    BAE Systems (11/18/25)
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  • Call Center IT Support Technician

    Amentum (Washington, DC)
    …contract staff + Maintains current knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed Amentum is a global ... Utilize ServiceNow to create, update, and close incident and service requests + Assist with configuration and support for...Requirements:** + At least 4 years of experience providing desk side and/or call center IT support, specializing in… more
    Amentum (01/06/26)
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  • Customer Technology Support Tech III

    University of Rochester (Brighton, NY)
    …hands-on support. Assesses, interprets and analyzes customer technical problems received via Service Desk services, directly from customer interaction or other ... needed. + Assesses, interprets, and analyzes customer technical problems received via Service Desk services, directly from customer interaction or other… more
    University of Rochester (01/06/26)
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  • IT Technician

    Robert Half Technology (Houston, TX)
    …offers a mix of on-site and remote work. Responsibilities: * Collaborate with the service desk team to locate and identify missing computer equipment. * Maintain ... and tracking of over 500 missing computers. * Coordinate with the service desk team for equipment retrieval and shipping. * Provide exceptional customer … more
    Robert Half Technology (12/31/25)
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  • Computer Support Specialist | Information…

    Rockefeller University (New York, NY)
    …ticketing platform, and by staffing our walk-in help desk . As part of the Service Desk team, you will actively engage all IT groups to assist in delivering ... including the adoption of DevOps and Agile practices, the facilitation of self- service approaches, as well as a 'cloud first' deployment philosophy. Overview We… more
    Rockefeller University (12/23/25)
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  • Venue Technology Manager - Legends Global…

    ASM Global (Indianapolis, IN)
    …and share solutions with IT teams; manage support tickets through the Legends Service Desk + Produce regular reports highlighting successes, challenges, and ... experience with POS systems (ie AtVenu, Retail Cloud, Square) + Experience with Service Desk support (ie ServiceNow) + Experience with ERP systems (ie Infor M3)… more
    ASM Global (12/19/25)
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  • IT Desktop Specialist

    Teledyne (San Diego, CA)
    …resolved + Record and track interactions with end-users and related activities in the service desk tool + Create Knowledge Base articles as repetitive issues ... network; + Support for client applications; + Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support + Support for… more
    Teledyne (12/12/25)
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