• Provider Solution Specialist

    HCA Healthcare (Texas City, TX)
    …office service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases. d) Documents interactions with ... i) Serves as a subject-matter expert for provider support to the Service Desk Community. **3. Access: HCA-IT&S, Inc.** a) Collects, validates, and appropriately… more
    HCA Healthcare (01/07/26)
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  • Seasonal IT Specialist (CustSpt)

    National Park Service (Yellowstone National Park, WY)
    …public or private sectors). This experience includes activities such as: performing IT Service Desk activities, IT customer service , first call resolution ... providing Tier 1 (basic), Tier 2 (Medium), and Tier 3 (advanced) Help Desk support for customers computer, software and network issues. Maintains and supports Active… more
    National Park Service (01/06/26)
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  • Field Tech Operations Specialist I

    Golden Route Operations (Las Vegas, NV)
    …Systems; Crestron Control Systems, SoundWeb Control Systems preferred + Prior experience using the Service Desk model (ITIL) to provide service , use of ... locations. Essential Functions and Responsibilities: + Deliver exceptional customer service when supporting customer requests + Deliver new and...(about 50% of the time) + Sitting at a desk or table (up to 50% of the time)… more
    Golden Route Operations (12/27/25)
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  • Associate Chief Information Officer - School…

    University of Washington (Seattle, WA)
    …position will oversee the implementation and sustained evolution of a centralized SoM IT service desk and integrated end-user support model and build out a ... Oversight 15%** + Lead development and implementation of a centralized IT service desk in alignment with other service desks and integrated end-user… more
    University of Washington (12/16/25)
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  • Student Support Specialist (Academic Affairs Grad)…

    Johns Hopkins University (Baltimore, MD)
    …equivalency formula. **Preferred Qualifications** + Bachelor's Degree highly preferred + Experience with service desk , help desk , call center or comparable ... a team grounded in the principles of excellent customer service , the person in this position will be responsible...this position will be responsible for meeting quality customer service metrics and assessments. This position requires an in-depth… more
    Johns Hopkins University (11/26/25)
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  • Data Analytics/Metrics Reporting Technical Lead

    Link Solutions Inc (St. Mary's County, MD)
    …serve as the technical lead for analytics and reporting functions supporting the Enterprise Service Desk (ESD) IT Service Management (ITSM) system. You will ... times, and service delivery efficiency. + Collaborate with the Service Desk Tools Project Manager and ITSM Technical Lead to ensure data-driven insights… more
    Link Solutions Inc (01/05/26)
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  • Distributed Computer Systems Specialist

    MyFlorida (Tallahassee, FL)
    …of end user issues. + Log, track, route, escalate, and respond to all service requests using standard service desk software. Maintain communications with ... Title: DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 37020827 Pay Plan: Career Service Position Number: 37020827 Salary: $44,259.96 Posting Closing Date: 01/13/2026… more
    MyFlorida (12/31/25)
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  • Deskside Support Manager - Tier 2

    IntelliDyne (Washington, DC)
    …8 years IT experience + Minimum 6 years of management experience; preferred leading Help Desk or Service Desk environment + Bachelor's degree; IT related ... $130k Clearance: Secret Responsibilities: + Be the primary customer service champion of the program. + Design effective quality...the program. + Design effective quality assurance measures for service requests and ensure compliance by the team. +… more
    IntelliDyne (12/31/25)
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  • Engineer I/II/III

    Entre Technology Services (Spokane, WA)
    …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the… more
    Entre Technology Services (12/23/25)
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  • Director of Network Operations

    City of New York (New York, NY)
    …process re-engineering, change management, program management, security administration, service desk , computer operations, telecommunications, and document ... - Collaboration: Collaborate with Application Development, Windows systems and accounts, Service Desk , bureau liaisons and stakeholders. - Performs other… more
    City of New York (12/05/25)
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