- University of Southern California (Los Angeles, CA)
- …* Develop documentation to support standard questions or solutioning workflows to enable Service Desk collaboration. * Diagnose system bugs (reported or found) ... strong commitment to and affinity for delivering the highest level of customer service . Essential Duties: + Daily Operations * Provides daily maintenance and support… more
- NANA Regional Corporation (Washington, DC)
- …to support ARI's day-to-day applications systems administration, maintenance, development, and Service Desk support. This role ensures continuous access and ... compliance frameworks and USMC information enterprise strategy. + Familiarity with service desk support integration within cloud/on-prem environments. **Job ID**… more
- ChenMed (Miami, FL)
- …level certification (Network+, CCENT, etc.) or higher required + Experience using a service desk platform (ITSM or trouble ticket system) + Experience ... documents work performed and communicates with stakeholders via email and the service management platform. + Creates and maintains standard operating procedures and… more
- Tyto Athene (San Diego, CA)
- …Locations in Fort Belvoir, VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop ... to serve as a resource on the DAU Customer Service Team with on-site support required at the West...+ 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification… more
- SitusAMC (Denver, CO)
- …problems to higher level tier groups as required or to supervisor. + Using service desk software to record, track and document the problem solving process, ... + Adhere to site audit responsibility policies and procedures + Monitor service desk system for incoming requests and resolve or escalate accordingly + Provide… more
- Crate & Barrel (Northbrook, IL)
- … and Operations Desk team members + Provide technical training to Service Desk , Operations teams, and relevant parties + When necessary, provide after ... hours, weekend and holiday support What you'll bring to the table + Technical expert in End User Computing technologies including Device Management (Workspace ONE, Intune, Jamf, or SCCM), Technology Asset Management (eg Axonius, Jira Insight), and Virtual… more
- Health Advocates Network (Detroit, MI)
- …+ One to three (1-3) years of successful experience in the area of Help Desk , Service Desk , or IT Support responsibilities required. + Experience working ... failures. + Eager to learn & work within a team environment. + Customer service experience. + ServiceNow ITSM tool usage. **Benefits We Offer:** + Competitive pay… more
- Intertek (York, PA)
- …for site specific IT infrastructure support. + Liaise with Intertek's offshore global service desk and other technical teams to ensure tickets effectively ... transition through a centralized service desk application (ServiceNow). + Ensure adherence to company IT standards for systems, participate in regular CMC audits… more
- TEKsystems (Irondale, AL)
- …/ Office 365 + Remote support + Customer service + Technical support + Service desk & ticketing systems + Phone support + ServiceNow + Application support + ... PowerShell + SharePoint, Printer Admin, Access, Excel, SCCM + iOS, Android, MDM solutions Core Skills + Help desk support + Troubleshooting + Active Directory + O365… more
- Robert Half Technology (Seattle, WA)
- …+ Support hybrid identity environments using Entra ID (Azure AD) and assist the IT Service Desk + Own Windows and Linux patching cadence (monthly or quarterly), ... storage and virtualization as needed + Collaborate closely with IT leadership and Service Desk teams + Step into projects and initiatives as needed; role is not… more