- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... you will:** + Assist in the development of standard operating procedures and desk guides in support of obsolescence management and logistic considerations in program… more
- Robert Half Technology (Houston, TX)
- …access in Active Directory and Microsoft 365 + Monitor and respond to IT service desk tickets, ensuring timely resolution + Assist with system updates, patches, ... field (or equivalent experience) + 2+ years of experience in IT support, help desk , or technical support + Strong knowledge of Windows and/or macOS operating systems… more
- HealthFitness (Beaumont, TX)
- …and closing duties depending on shift hours. + Helps with all member service desk administration and processes including phones and membership enrollments. ... Provide program information services and membership information. Assists front desk team + Hourly facility walk-thru rounds to assess...or GED. + 2+ years of in person customer service experience required. + Adult CPR/AED and First Aid… more
- Development InfoStructure (Camp Springs, MD)
- …ICAM SharePoint site housing SOPs, artifacts, and process descriptions User Adoption, Service Desk Enablement, and Training + Coordinate User Acceptance Testing ... team members and customers + Develop procedure documents for the USCIS Service Desk to support ServiceNow inquiries 24x7 Support Enablement (Duty Officer) +… more
- Patterson Companies, Inc. (Denton, TX)
- …skills with the ability to explain technical information clearly + Experience using service desk and project tracking software for documentation and task ... to support both technical and non-technical users. + Proficiency in Zoho Desk , Zoho Projects, Postman, or comparable tools. + Strong analytical and troubleshooting… more
- Leidos (Laurel, MD)
- …The successful candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to ... in the headquarters building and in the enterprise. Provide exceptional customer service and professionalism in support of Field organization users, while being… more
- SOS International LLC (Pearl Harbor, HI)
- …networks and related effects. Communicates status and changes to leadership, Enterprise Service Desk (ESD) and interested parties. + Ensures incidents regarding ... years of experience in network administration and enterprise IT service center operations. + DoD 8570 IAT-I compliant (A+...and/or Palo Alto technologies a plus. + Prior Help Desk /software experience (eg, Jira, Remedy, ServiceNow). + Awareness of… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- Insight Global (Kansas City, MO)
- …. Skills and Requirements 2+ experience in a professional help desk /desktop support/ service desk role Experience with Windows ... 10 Very documentation oriented Good customer- service personality more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... support to end users. The ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365. They will be required to… more