- SOS International LLC (Pearl Harbor, HI)
- …alongside the Systems Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. + Design, develop, and implement approved ... with Cross Domain Solutions (CDS) and/or DISA Trusted Network Environment (TNE) + Customer- service oriented with a willingness to participate and assist. + Able to… more
- Fairleigh Dickinson University (Teaneck, NJ)
- …posting waves on Handshake and interviewing candidates. 7. Acts as liaison between Service Desk and Computer Science Department in management of Internship ... students to the program through promotions, presentations, etc. 9. Additional Service Desk hours must be approved by Director of Networking. MINIMUM… more
- City of New York (New York, NY)
- …Steelheads, to ensure optimum network performance and 24x7 high availability. - Ensure Service Desk tickets for technical support are addressed by the unit ... MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is...operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
- Janus Henderson Investors (Denver, CO)
- …clients and Citrix estates + Provide third line application deployment support, inc. Service Desk coaching + Work closely with IT colleagues to ensure ... financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle...Exceptional customer service skills with the ability to multitask + Excellent… more
- Janus Henderson Investors (Denver, CO)
- …management platforms + Provide guidance and training to regional 1st and 2nd line Service Desk support teams + Identify areas for improvement and propose ... financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more
- Serco (Chesapeake, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... (Word, Excel, PowerPoint, Outlook) + Promotes Knowledge Infusion and provides desk side, non-technical assistance, familiarity training, implementation and use of… more
- Serco (NM)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... the proper use of secure communication tools. + Collaborate with the help desk team to resolve escalated network issues and provide guidance on common… more
- SAIC (Camp Smith, HI)
- …and utilize diagnostic and support equipment required for resolving hardware and software issues. ** Service Desk Coordination:** + Interact with Help Desk to ... facilitate resolution of Tier I and Tier II issues, escalating complex problems as necessary. **Compliance & Standards:** + Ensure adherence to host command policies for security, safety, system documentation, and operational procedures. **Qualifications**… more
- SAIC (Anchorage, AK)
- …+ Maintain accurate logs of maintenance activities, system trends, and identified deficiencies. ** Service Desk Integration** + Interact with the Help Desk ... to log and address IT issues, ensuring resolutions are tracked and escalated effectively. **Compliance with Procedures** + Adhere to strict operational and security standards established by the host command. **Qualifications** **Education: ** Bachelor's degree… more
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