- HCA Healthcare (Tampa, FL)
- …working with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned application or responsibilities with ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...interactions documented, and issues escalated as needed. Adheres to service management operational policies and best practices, contributing to… more
- Traylor Bros., Inc. (Washougal, WA)
- …while maintaining system reliability, security, and documentation. Key Responsibilities End User Support & Service Desk . Serve as the main point of contact for ... tools . Basic networking knowledge . Strong troubleshooting and customer service skills . Self-motivated Preferred Qualifications . Bachelor's degree and/or IT… more
- Montana State University (Bozeman, MT)
- …including providing strategic direction; implementing new services; managing personnel at the service desk ; overseeing technical aspects of the operations of the ... in coordination with the Instruction Department. + Contribute scholarship and service in accordance with tenure expectations. Required Qualifications - Experience,… more
- Insight Global (Atlanta, GA)
- …(BCP). * Support technical projects and service operations, collaborating with the Service Desk , NOC, and other teams to implement business initiatives. * ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- ZOLL Medical Corporation (Saco, ME)
- …as needed. Partner across departments like Software Support or Product/R&D through Jira Service Desk when escalation is appropriate. + Build Resources: Help grow ... in their commitment to improving patient outcomes while delivering world-class customer service .Job TypeRemote Why ZOLL? At ZOLL Acute Care Technology, we're driven… more
- Robert Half Technology (Bonita Springs, FL)
- …resolve escalated incidents and tickets related to AirWatch and mobile issues from the Service Desk . * Handle end-user service requests and incidents through ... the ServiceNow workflow while adhering to service level agreements. * Oversee the procurement and distribution...a strong work ethic, and a commitment to customer service . * Strong proficiency in Microsoft Office tools, including… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... comment. + ECP evaluation and analysis and transition of Columbia Class submarines to in- service . + Ensure PMS 396 leadership is prepared for and briefed (as needed)… more
- University of Rochester (Brighton, NY)
- …desktop technologies, etc. + Responds to customer requests, received either via the Service Desk or directly from end-users, based on urgency and established ... time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States... service levels. Troubleshoots and resolves device-related OS, connectivity or… more
- CACI International (Vandenberg AFB, CA)
- …peripheral devices, AV and VTC equipment. * Interface with network system administrators and service desk teams to open and track job tickets on systems. ... monitoring to ascertain compliance with specified parameters, reviewing Authorized Service Interruptions (ASIs) daily via SIPRNet, and maintaining circuit diagrams… more
- Parker Hannifin Corporation (Bowling, IL)
- …isrequired + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... least 2 years of experience in a support or service role, actively interacting with customers on a regular...Business software applications, including Microsoft Office Suite + IT Service Management ticketing tool such as ServiceNow, preferred +… more