- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... model. CACI has an excellent opportunity for an experienced, self-directed **Enterprise Service Desk Manager** . As a senior manager you are responsible for… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Service Desk Representative II provides technical support and customer service for incident resolution and service requests. This ... initial assessment, triage, research, and resolution of user-reported issues. The Service Desk Representative II collects and documents information through… more
- SAIC (Washington, DC)
- …worked anywhere within the US. **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, ... 1-2 years of sufficient IT help desk / technical service experience supporting a service desk with relevant certification. + Must possess excellent… more
- University of Rochester (Brighton, NY)
- …Resolves high-level technical problems for customers across IT areas that are received via Service Desk intake mechanisms, such as service tickets and email. ... computer network, including on-site and off-site locations. + Represents the Service Desk support areas for new services entering into the University. Ensures… more
- Cognizant (Phoenix, AZ)
- **Role: Service Desk Technician** **Location: Mesa, AZ** **Mandatory skills:** Atleast 2 years Work experience in supporting service desk (Preferable ... adhere to Shift schedule **Desired Skills** . Work experience in supporting service desk . Good communication skills and customer management experience . Good… more
- Compass Minerals America Inc. (Overland Park, KS)
- …Visit compassminerals.com for more information about the company and its products. **Summary** The Service Desk Admin I will have a background in IT Service ... the duties and responsibilities at any time.)_ + Provide Tier 2 level service desk technical support for complex and advanced issues for our customers. + This… more
- GKN Aerospace (Muncie, IN)
- …2023. There are no limits to where you can take your career. Job Summary The Service Desk Analyst is a customer facing role accountable for providing 1st and 2nd ... line IT support to all levels of the business within agreed SLAs. The Service Desk Analyst is customer focused and accountable for ensuring all calls assigned to… more
- TEKsystems (Frankfort, KY)
- Service Desk Technician Intermediate Level | On‑Site Position Overview The Service Desk Technician provides Tier 1 and Tier 2 technical support in a ... in a help desk or desktop support role. + Strong customer service skills and a professional, patient demeanor. + Ability to communicate clearly, avoid… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Aberdeen Proving ... active DoD Secret Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Technician will serve as the face of our team, interacting… more
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