- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Conference Administrator** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Washington **Position ID:** ... to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the US are contingent upon the… more
- Invenergy (Chicago, IL)
- …cases escalated either by providing standard resolutions and/or knowledge to the IT Service Desk . + Ensure adherence to proper QA, UAT and regression ... the ongoing maintenance, management and development of business applications. + Manage a Technical Service Catalog to ensure that it is up to date, supports IT and… more
- Penske (Reading, PA)
- …operational impact. * Collaborate extensively in with other teams, including IT Service Desk , Desktop Services, Logistics Mobile Teams, various PTL departments ... teams or related experiences. * Advanced leadership skills * Advanced customer service skills * Intermediate proficiency in Microsoft Office products * Advanced… more
- NTT America, Inc. (Plano, TX)
- …ecosystems. + Design integrated service offerings that connect: + Clinical Service Desk + Epic infrastructure and applications managed services + Revenue ... Cycle managed services + Drive operational integration across clinical, financial, and IT domains to deliver measurable client outcomes. **Epic Relationship & Compliance** + Serve as a senior point of contact with Epic Systems. + Collaborate closely with Epic… more
- WEC Energy Group (Green Bay, WI)
- …resources for 24x7 call out support for business and operations staff, Level 3 Service + Desk support, batch operations job support and other business and ... code migration, outages, issue management, needs assessment, and priority and service level setting. Minimum Qualifications + Bachelor's Degree in Computer Science,… more
- Robert Half Technology (Vandalia, OH)
- …peripherals, addressing any operational issues. * Assist users through escalated triage from the Service Desk , walk-up tech bar, and direct walk-ins. * Adhere to ... issues affecting desktop and mobile devices. * Manage incident and service tickets efficiently, ensuring timely resolutions. * Update and maintain configuration… more
- Fiserv (Alpharetta, GA)
- …2+ years of experience with incidents, change and problem management and ticketing tools like Service Now, Remedy, CA Service Desk . + Bachelor's degree in a ... related field or an equivalent combination of education, military, and work experience. **Experience that would be great to have:** + Knowledge of ITIL frameworks and best practices. + Experience with automation and scripting languages. + Good analytical and… more
- Comcast (Willow Grove, PA)
- …and quality on a daily basis and provides appropriate action. Collaborates with the Service desk /NOC to ensure full understanding of the alarms and remediation ... and stabilizing services, systems and tools. Drives standardization and service -focused instrumentation. Provides subject matter expertise. Resolves break/fix scenarios,… more
- Cleveland Clinic (Uniontown, OH)
- …Manager and recording the problem in the equipment log located at the Wellness Service Desk . + Develop and implement member exercise incentive programs to ... policy enforcement, member exercise incentive programming and always delivering excellent customer service . + Make regular rounds of the exercise floor to ensure… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... (ISSO) to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services… more