- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Secure Space IT Support, Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the US are contingent upon the… more
- Brookfield Properties (Los Angeles, CA)
- …support, 55% off-phone tasks, 5% project involvement, and 5% training and development. + Service Desk shifts: 7:00 AM-4:00 PM, 8:00 AM-5:00 PM, and 8:30 AM-5:30 ... We are seeking a technically adept and customer-focused professional to join our Service Delivery team. This position plays a critical role in maintaining the… more
- Hensel Phelps (Loveland, CO)
- …peripheral devices, cabling, and networking hardware and software products. + Assist the Tier 1 Service Desk in working with end users in the escalation of IT ... and execute tasks in a high-pressure environment. + Strong customer service orientation. + Experience working in a team-oriented, collaborative environment.… more
- AeroVironment (Petaluma, CA)
- …goals and objectives + Experience working with Oracle Support + Experience with Service Desk ticketing System **Other Qualifications & Desired Competencies** + ... analysis techniques and business cases to define high-level product features and desired service levels for existing and emerging IT offerings + Focuses on business… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Conference Administrator** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Washington **Position ID:** ... to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the US are contingent upon the… more
- Invenergy (Chicago, IL)
- …cases escalated either by providing standard resolutions and/or knowledge to the IT Service Desk . + Ensure adherence to proper QA, UAT and regression ... the ongoing maintenance, management and development of business applications. + Manage a Technical Service Catalog to ensure that it is up to date, supports IT and… more
- Penske (Reading, PA)
- …operational impact. * Collaborate extensively in with other teams, including IT Service Desk , Desktop Services, Logistics Mobile Teams, various PTL departments ... teams or related experiences. * Advanced leadership skills * Advanced customer service skills * Intermediate proficiency in Microsoft Office products * Advanced… more
- NTT America, Inc. (Plano, TX)
- …ecosystems. + Design integrated service offerings that connect: + Clinical Service Desk + Epic infrastructure and applications managed services + Revenue ... Cycle managed services + Drive operational integration across clinical, financial, and IT domains to deliver measurable client outcomes. **Epic Relationship & Compliance** + Serve as a senior point of contact with Epic Systems. + Collaborate closely with Epic… more
- WEC Energy Group (Green Bay, WI)
- …resources for 24x7 call out support for business and operations staff, Level 3 Service + Desk support, batch operations job support and other business and ... code migration, outages, issue management, needs assessment, and priority and service level setting. Minimum Qualifications + Bachelor's Degree in Computer Science,… more
- Robert Half Technology (Vandalia, OH)
- …peripherals, addressing any operational issues. * Assist users through escalated triage from the Service Desk , walk-up tech bar, and direct walk-ins. * Adhere to ... issues affecting desktop and mobile devices. * Manage incident and service tickets efficiently, ensuring timely resolutions. * Update and maintain configuration… more