- Insight Global (Henrico, VA)
- …management. Performing firewall hardware break/fix replacements and upgrades as needed. Monitoring Service Desk incident and request tickets, taking ownership of ... of network procurement and development efforts Establish connectivity and uptime service level agreements Be knowledgeable about and supportive of Administrative… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based… more
- University of Massachusetts Amherst (Amherst, MA)
- …any delays, early departures, and closures. Incumbent is responsible for updating the service desk with current phone number. Work Schedule + Monday-Friday, ... water and sewer distribution systems. + Performs necessary work required for service restoration under storm, cold and emergency conditions. + Performs repairs and… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …as Google Ads, Facebook Ads Manager, and programmatic DSPs + Proficiency in Jira service desk + Experience with Salesforce or other similar CRMs + Experience ... business review tools. Playing a leading role in the post-sale service continuum, this individual will proactively oversee ongoing campaigns and partnerships,… more
- Niagara County Community College (Sanborn, NY)
- …the students, faculty, and staff of SUNY Niagara. The primary responsibility is staffing a service desk to offer reference and research help through a variety of ... graduates are encouraged to apply. Typical Work Activities + Provide academic reference service in-person, by phone, email, and online chat + Create and update… more
- Applied Research Solutions (Dayton, OH)
- …systems as needed, and route trouble tickets & support requests as required to Service Desk . + Review and automate workload deployments in support of the ... inside of Azure that leverages cloud-based infrastructure such as Azure Kubernetes Service to support rapid software development. + Lead, plan, design and implement… more
- Oshkosh Corporation (Hagerstown, MD)
- …Management, Systems Development, Business Analysis, Testing, Project Management, Cyber Security, EOC, Service Desk , and Technical Analysis. This role will give ... + Experience with Microsoft Office Suite + Demonstrated excellence in customer service ; verbal and written communication skills. + Ability to work independently… more
- MongoDB (San Francisco, CA)
- …+ Stakeholder collaboration + Work with IT partners (Applications, Infrastructure, Security, Service Desk ) and business stakeholders to clarify needs, gather ... teams to turn defined opportunities into shipped capabilities that improve service delivery, knowledge management, automation, and decision support. This is a… more
- Molina Healthcare (Racine, WI)
- …facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk ) can be recovered within required, and ... functions covered are: 1. Development, 2. PMO, 3. Testing, 4. Maintenance, 5. Service Training, 6. Awareness & Communications. This role includes leading a matrixed… more
- Mount Sinai Health System (New York, NY)
- …expand or replace existing program components. + Participate in OnCore/Payments Service Desk ticket resolution tasks. + Maintains working relationships ... or complex program or to multiple smaller programs. (A Program provides a specific service or carries out specific activities as a separate entity or as a component… more