- TekSynap (Springfield, VA)
- …supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk Administrator . The position can execute all tier 1 and 2 ... service desk tasks and must be able...(Preferred) + Network + (Preferred) + Cisco Certified Network Associate (CCNA) (Preferred) + Proven work experience as an… more
- Indorama Ventures (Dayton, TX)
- …behalf of call center agents, functioning as an essential component of the Service Desk to facilitate effective communication and issue resolution. * ... such as CompTIA A+ / Network+, Microsoft 365 Certified: Modern Desktop Administrator Associate , ITIL Foundation, or equivalent hands-on experience **Specific… more
- University of Michigan (Ann Arbor, MI)
- …The "MyUofMHealth" HIE Support Specialist provides high-quality (telephone call center) help desk service and operational support to providers, clinicians, and ... between 8 am-1 pm as needed and assigned. CUSTOMER SERVICE + Provide help desk /support functions to...sharing information and resources with others. **Required Qualifications + Associate of Applied Science in Health Information Technology or… more
- TEKsystems (Long Beach, CA)
- …regional office and job site locations. This position will work closely with Bragg Company's Service Desk provider and IT management to support a wide variety of ... team members. * Perform "root cause analysis" when the Service Desk escalates problems/tickets - ensure that...IT Team members, including IT Tech I's and IT Administrator 's. * Tech Savvy - Ability and passion for… more
- NANA Regional Corporation (Washington, DC)
- …to support ARI's day-to-day applications systems administration, maintenance, development, and Service Desk support. This role ensures continuous access and ... tasks. **Desired Certifications:** + Microsoft 365 Certified: Modern Desktop Administrator Associate + Microsoft Certified: Enterprise Administrator… more
- TekSynap (KS)
- …+ AWS Certified SysOps Administrator + Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert + ... analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and patterns of recurring… more
- State of Massachusetts (Boston, MA)
- …Active Directory, Azure/ Entra ID and Office 365 * Prior experience with service desk software. Preferred Qualifications: * Experience in Higher Education * ... * ITIL Foundation * Jamf 100 Certificate * Microsoft Certified: Endpoint Administrator Associate (MD-102) - Covers endpoint deployment, policy configuration,… more
- NANA Regional Corporation (Fredericksburg, VA)
- …In this role, you will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA) Management process for the FBI ... and experience demonstrating an understanding of law enforcement and IT service management, incident management, and problem resolutions process, or equivalent. To… more
- VCA Animal Hospitals (Latham, NY)
- …Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager/ Administrator , the Client ... **Client Service Supervisor** VCA Shaker Animal Hospital is seeking...development and delivery of employee evaluations for the front desk with hospital manager. * Assist in the development,… more
- ManTech (Herndon, VA)
- …of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + Proven ability to ... processes to receive, prioritize, and resolve incoming IT incidents, service requests, and support needs. + Analyze, troubleshoot, and...HS Diploma and 6+ years of relevant experience OR Associate 's degree and 4+ years of experience OR Bachelor's… more