- NTT America, Inc. (Southfield, MI)
- …to resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and ... an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their...(but not limited to) - + SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4.… more
- Unilever (El Segundo, CA)
- …AnyDesk, LogMeIn, etc.) + Ticketing system experience (FreshService, ServiceNow, Jira Service Desk , etc.) **Certifications (Preferred)** + CompTIA A+, Network+, ... or Security+ Microsoft 365 Certified: Modern Desktop Administrator Associate + ITIL Foundation + Apple Certified Support Professional (ACSP) **Soft Skills** +… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... Azure Fundamentals (AZ-900), CompTIA A+, CompTIA Cloud+, Microsoft 365 Endpoint Administrator Associate (MD-102) **Knowledge** **,** **Skills** **and Abilities**… more
- University of Michigan (Ann Arbor, MI)
- …authorizations. The Authorization Specialist will be accountable to one or more designated service lines across all sites of service to ensure payor requirements ... are met and authorizations are obtained timely and appropriately prior to service . The Authorization Specialist will provide subject matter expertise in the payor… more
- MyFlorida (Tallahassee, FL)
- …Report Services, and Content Management Systems. + Serve as back-up to the AskTRIRIGA help desk to provide Tier 1 customer service to TRIRIGA users. Training and ... Services Working Title: BUSINESS ANALYST - 72004147 1 Pay Plan: Career Service Position Number: 72004147 Salary: $54,631.20 Posting Closing Date: 12/22/2025 Total… more
- New York State Civil Service (Albany, NY)
- …support and training to ensure consistent system performance; monitors help desk metrics and resolves escalated issues affecting EMS operations. Minimum ... the efficiency and effectiveness of the system, business process, or product or service to fulfill the business requirements; describing in a written document what… more
- Compass Group, North America (San Francisco, CA)
- …of task *Subject matter expert on Property Management Tools with administrator responsibilities *Escalation point for service delivery breakdowns, issues, ... list and ensure all queries are responded in a timely manner, escalate all service related matters to the onsite client. *Guide and coach all ambassadors to deliver… more
- Koniag Government Services (Gallup, NM)
- …focus on excellence to join our team supporting the Indian Health Service , Gallup NM Area Office. Successful candidates have strong analytical and troubleshooting ... request and monitor warranty work. + Maintains the customer service database for all service requests. +...Good to Have:** + CompTIA Security+ Microsoft Modern Desktop Administrator (MD-100/MD-101) + ITIL Foundation + Cisco CCNA (entry-level… more
- Chenega Corporation (Fort Belvoir, VA)
- …DoD 8570.01-M and BBP 05-PR-M-0002. + Microsoft 365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 ... Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services… more
- DXC Technology (San Francisco, CA)
- …devices, and peripherals. + Troubleshoot and resolve incidents escalated from the Service Desk , ensuring SLA compliance. + Assist with installation, ... (Preferred): ITIL v4 Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate + Excellent communication skills (verbal and written)… more