- Alameda Health System (Oakland, CA)
- …in addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE : The ... all problem reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change Control processes. 8.… more
- State of Massachusetts (Chelsea, MA)
- … and foster positive community outcomes. *About the Role:* EOTSS is seeking to hire a * Service Desk Analyst * to join the End User Support Team. The ... Service Desk Analyst is the first point of contact for the Commonwealth supported end users and IT partners who are seeking technical assistance within the… more
- Dayton Children's Hospital (Dayton, OH)
- …- Main CampusDepartment:MIS - Service Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support ... receives customer reported issues primarily by answering the service desk phone hotline but may receive...issues; escalating to more senior resources as required. The analyst is responsible for providing excellent customer service… more
- System One (Spring Grove, PA)
- Job Title: Service Desk Analyst Location: Spring Grove, PA Type: Contract Contractor Work Model: Onsite Hours: Day Shift - Mon- Fri (on-call coverage ... required) GENERAL POSITION DESCRIPTION The Service Desk Analyst provides high-quality support to internal customers through the IT Service Desk . The… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and… more
- CAI (Jackson, MS)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving… more
- BAE Systems (Washington, DC)
- …innovative IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in ... for a new challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support through the Enterprise… more
- Nuvance Health (Danbury, CT)
- …we invite you to discover what's possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first level ... IT incidents by resolving first time where possible with remote control. The IT Service Desk Analyst I is also required to escalate issues when appropriate,… more
- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- Insight Global (Brentwood, TN)
- Job Description The Service Desk Analyst I is responsible for providing fast and useful technical assistance on not only computer systems but also other ... and applications that are necessary for our clients to perform their job duties. Service Desk Analyst I will answer queries on basic technical issues and… more
