- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,...as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office… more
- CACI International (Ashburn, VA)
- …technical experience (experience considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing advanced support to ... considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing...Spring Security. + Experience or education with information systems analyst or business analyst work. + Experience… more
- Zurich NA (Springfield, IL)
- …documented target resolution times. + Actively participates in end user and Help Desk analyst training by providing materials, conducting training, or attending ... in the role of subject matter expert. + Develops and implements continuous service improvement initiatives, provides service desk performance reporting and… more
- Quality Technology Services, LLC (Suwanee, GA)
- …+ One or more years of IT experience in a customer-focused role (Helpdesk, Application or Service Desk support). Two or more years preferred. + One or more of ... You Will Have:** As an **Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR**...IT experience in a customer-focused role (Helpdesk, Application or Service Desk support). Two or more years… more
- OhioHealth (Columbus, OH)
- …the service management team to engage cross functional resources ( Service Desk , Field Services, Infrastructure, Application Support, Clinical Informatics, ... healthcare IT knowledge base. Support day-to-day activities in the Service Desk domain as needed to provide...(L0-L3). + Certifications (eg, ITIL Foundation, HDI Support Center Analyst , CompTIA A+/Net+). + Familiarity with large-scale IT call… more
- Eurofins US Network (Baltimore, MD)
- …support tickets, in-person support and act as fill in for occasional overflow of Service Desk calls. + Support one or more localized laboratories to provide ... Eurofins is seeking a self-motivated and enthusiastic IT Field Service Technician, which is a Second Level / Tier...Support w/increasing responsibilities** + 1 yr. minimum of Help Desk Support (or equivalent) + 1 yr. minimum of… more
- Eurofins US Network (Dayton, NJ)
- …support tickets, in-person support and act as fill in for occasional overflow of Service Desk calls. + Support one or more localized laboratories to provide ... Eurofins is seeking a self-motivated and enthusiastic IT Field Service Technician, which is a Second Level / Tier...Support w/increasing responsibilities** + 1 yr. minimum of Help Desk Support (or equivalent) + 1 yr. minimum of… more
- Zurich NA (Schaumburg, IL)
- … Service Management Analyst will work under general supervision to ensure Service Desk and Incident Handling service levels are achieved by improving ... Management Lead 129845 Zurich is currently searching for a Service Management Analyst to work out of...by managing the post-ticket survey feedback process. + Support Service Desk Lead in routine audit and… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …+ Apply specialized subject matter expertise in one or more areas of service desk operations. + Facilitate and manage video teleconference events using ... at the US Army Combat Capabilities Development Command (DEVCOM) Analyst Center. Support will be delivered through email, Microsoft...required of the employee for this job. Shift/Hours Information: Service Desk coverage consists of opening or… more
- TekSynap (Sierra Vista, AZ)
- …Network Engineer Network Engineer Associate Network Engineer Intermediate Network Engineer Service Desk System Engineer Associate System Engineer Intermediate ... Matter Expert Cyber Security Senior Subject Matter Expert Forensics /Malware Senior Analyst (DCO) Senior Threat Analyst (DCO) Applications Developer (DCO)… more
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