- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... use of audio-visual equipment in conference rooms. + Provide "white glove" level of service at all times. + Provide secondary support to the regional properties, as… more
- BXP (Boston, MA)
- …analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow ... and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a… more
- TEKsystems (Fountain Valley, CA)
- …the goal of restoring services as soon as possible with the appropriate parties. + The Service Desk Analyst provides all of the core, essential services of ... issues to the appropriate Tier 2 and Tier 3 individuals and teams. + The Service Desk Analyst is expected to have a basic understanding of common end-user… more
- Amazon (Austin, TX)
- …submissions from the service desk team - Conduct interviews for an open service desk analyst position - Prepare for an upcoming presentation on the ... Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day… more
- HTC Global Services Inc (Troy, MI)
- Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and ... Minimum of a HS diploma + Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous experience working in a nursing or… more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve ... of customer products and services + Experience working on a help desk / service desk handling tickets preferred + Experience troubleshooting Desktop hardware… more
- TEKsystems (New Haven, CT)
- …for a service desk and will be working as a Mid Level Service Desk Analyst (strictly phone support). Must have prior phone support/call center ... presence, great documentation, and work well with others. They use HP service desk but any prior experience with ticketing system will do. Essential duties… more
- SAIC (Cookeville, TN)
- …management to recurring problems and patterns of problems. **Qualifications - External** ** Service Desk Analyst Experience/Knowledge Required** + Customer ... Scorecard + Attendance & Scorecards must be kept within parameters of Service Desk Manual + Ability to follow set schedule with little variance… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...success of critical city initiatives. SDO is seeking an Analyst / Nonprofit Specialist. Duties include: - Review, analyze… more