- Robert Half Technology (Spring Grove, PA)
- …tablets, and printers. * Minimum of 2 years of experience in IT Service Desk or onsite technical support. Technology Doesn't Change the World, People Do.(R) ... Description We are looking for a skilled Help Desk Analyst I to join our...and efficient support to internal users through the IT Service Desk . * Diagnose and resolve technical… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative,...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38777 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- SHI (Somerset, NJ)
- …work experience required. * 2 + years of experience working in a Service Desk environment - preferably with a global organization. * Excellent working ... Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and problem management… more
- TEKsystems (Omaha, NE)
- About the Role Our client is seeking an IT Service Desk Analyst to join their IT Infrastructure team. In this role, you'll be the first point of contact for ... Technology, Computer Science, or a related field. + Experience: 2 + years in IT support or a similar role....organized, and customer-focused. Preferred Qualifications + Familiarity with IT service desk practices and procedures. + Ability… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Senior Help Desk Analyst to provide advanced end-user support and serve as an escalation point for complex technical issues. This ... both impact and growth. Key Responsibilities + Provide Tier 2 / Tier 3 support for end-user technical issues...Required Qualifications + 3-5+ years of experience in Help Desk , Service Desk , or IT… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an ... related to hardware, software, and network systems. * Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with… more
- Cognizant (Phoenix, AZ)
- …Mesa, AZ** **Mandatory skills:** Atleast 2 years Work experience in supporting service desk (Preferable experience in managing a team that supports IT ... Service Desk Technician** **Location:...Shift schedule **Desired Skills** . Work experience in supporting service desk . Good communication skills and… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... to resolve tickets. + Escalates remaining issues to Tier 2 and Tier 3 to ensure customer incidents are...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more
- Robert Half Technology (Nashville, TN)
- …requests in a timely manner, gather pertinent information and document in the Help Desk System * Classify, and prioritize all service requests according to ... Desk Team workloads and backlogs to facilitate higher service level and achieve team goals Requirements 1. Experience...people are not administrators, VPN, working in ticketing queues. 2 . Customer service skills 3. Good at… more