- Robert Half Technology (Chicago, IL)
- Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an ... related to hardware, software, and network systems. * Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with… more
- Cognizant (Phoenix, AZ)
- …Mesa, AZ** **Mandatory skills:** Atleast 2 years Work experience in supporting service desk (Preferable experience in managing a team that supports IT ... Service Desk Technician** **Location:...Shift schedule **Desired Skills** . Work experience in supporting service desk . Good communication skills and… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... to resolve tickets. + Escalates remaining issues to Tier 2 and Tier 3 to ensure customer incidents are...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more
- Robert Half Technology (Nashville, TN)
- …requests in a timely manner, gather pertinent information and document in the Help Desk System * Classify, and prioritize all service requests according to ... Desk Team workloads and backlogs to facilitate higher service level and achieve team goals Requirements 1. Experience...people are not administrators, VPN, working in ticketing queues. 2 . Customer service skills 3. Good at… more
- Robert Half Technology (Willow Grove, PA)
- …and acting as a liaison for the team to support career growth. * Audit service desk ticket queues to proactively address potential issues with delays in ... Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't Change… more
- Robert Half Technology (Carrollton, TX)
- …to be fluent in French and English No sponsorship We are looking for a skilled Help Desk Analyst to join our team in Carrollton, Texas. In this role, you will ... in troubleshooting issues, maintaining systems, and delivering excellent customer service . Responsibilities: * Install, configure, and maintain laptops, desktops,… more
- Robert Half Technology (Brockport, NY)
- Description We are looking for a dedicated Help Desk Analyst to join our team in Monroe County, New York. In this role, you will provide essential IT support to ... * Communicate promptly and professionally with users, ensuring excellent customer service . * Travel to remote locations to troubleshoot, repair, and install… more
- Daisy Brand (Casa Grande, AZ)
- …This Role Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as onsite support for… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... IT support team. + Vendor Coordination: Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you will be ... Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems. + Root… more
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