- CAI (Albany, NY)
- …We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Turkish/English) Service Desk Analyst , you will...and diagnose technical issues and problems + Provide first level support including but not limited to: resetting passwords,… more
- SHI (Austin, TX)
- …technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- CACI International (Forest Heights, MD)
- … to support an existing IT Service Desk team. As a Service Desk Analyst , you will provide mid- level support to a team that receives and resolves ... Service Desk Analyst Job... Service Desk Analyst Job Category: Information Technology... Desk Manager will work to ensure all Service Level Agreements are met. **Responsibilities:** *… more
- HTC Global Services Inc (Troy, MI)
- … Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, employing ... + Receive incoming calls from client community, provide first level support, document each call verifying customer information and...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred… more
- City of Detroit (Detroit, MI)
- Service Desk Analyst 2-3...or "foundational" level (ie HDI Support Center Analyst (HDI-SCA) or ITIL Service Management Foundation ... Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161) Apply Service Desk Analyst 2-3 Salary $41,958.00 - $67,108.00 Annually… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ... for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve...(1-2+ years) - onsite support experience and experience supporting c- level /executives - Proven expertise with positive customer service… more
- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...problem solver providing a high- level of customer service to OMB staff. The analyst will… more
- Belcan (Clayton, NC)
- Service Desk Analyst Job Number:...broadband issues * Escalate unresolved calls to the next level support team * Take ownership of user problems and ... 359320 Category: Help Desk / Support Description: A Service Desk Analyst job in Clayton, NC is currently available on the Belcan Team as a contract… more
- Binghamton University (Binghamton, NY)
- … to join our Client Support Services team. The Help Desk Support Analyst will provide superior first- level IT customer support to the Binghamton University ... all in a higher education campus environment. The Help Desk Support Analyst will record all actions...and monitor all referred calls to ensure the best service level possible is provided to the… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...the accuracy of all logged information. 2. Responsible for Level 1 support providing basic to intermediate support. Exceeds… more