- Georgia Systems Operations (Tucker, GA)
- …Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer ... Responsible for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to ensure the timely delivery of superior… more
- NTT America, Inc. (VT)
- …+ Minimum 5 years of experience in the field of Information Technology to include: + Service Desk Support: Tier I/II + System administration + Contact and ... ticketing system + ITIL v3 or higher + IT Certifications: HDI Support Center Analyst , Service Desk , MCITP, MCSA, MCA, RedHat, Linux or equivalent + Knowledge… more
- BAE Systems (Columbia, SC)
- …be responsible for overall reporting and real time data analytics for a 24x7 Tier II Service Desk . The Support Desk Data Analyst shall work directly ... join our team! BAE Systems is seeking a Support Desk Data Analyst to provide support to...Desk experience either with reporting or as an analyst + Previous experience with System Center Service… more
- Golden Route Operations (Las Vegas, NV)
- …Summary: The NOC Analyst is a Tier 2 level role within the IT Service Desk , ideal for Service Desk Specialists seeking career advancement. This ... the NOC Analyst works closely with the Service Desk team to resolve technical issues...IT teams. + Document and track incidents through resolution. Tier 2 Support + Serve as the first escalation… more
- Robert Half Technology (Los Angeles, CA)
- Description ob Title: Help Desk Analyst (Graveyard Shift - Primarily Remote) Location: Los Angeles, CA (Local candidates only) Schedule: Full-Time | Graveyard ... to $75K DOE Overview: We are seeking a Help Desk Analyst to provide exceptional technical support...+ 2+ years of professional experience in a Help Desk or Service Desk environment… more
- CACI International (GA)
- Help Desk Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: ... * **The Opportunity:** CACI is seeking a **GETS Help Desk ** person to be an integral part of a...manage customer accounts and settings + Resolve product or service problems by clarifying the customer's complaint, determining the… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... Technical Support Analyst I WFH Flexible * New York, NY...The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond… more
- MyFlorida (Tallahassee, FL)
- …Management Systems. + Serve as back-up to the AskTRIRIGA help desk to provide Tier 1 customer service to TRIRIGA users. Training and Support + Develops and ... . Requisition No: 860689 Agency: Management Services Working Title: BUSINESS ANALYST - 72004147 Pay Plan: Career Service Position Number:… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …clearance + Current CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...fast-paced environment + Exceptional customer service skills with the ability to multitask + Excellent… more
- HCA Healthcare (Richmond, VA)
- …working with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned application or responsibilities with ... Do you have the career opportunities as an Application Analyst II you want with your current employer? We...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more