- Parsons Corporation (Colorado Springs, CO)
- …(SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 ( Service Desk ) and Tier 2 (Escalation) problem ... systems, Group Policy configuration, WSUS, Bitlocker, SQL Server, Internet Information Service (IIS), Windows Server 2019/2022, and Windows 10/11 + Works with… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... activities, detail design and construction activities, independent design reviews, in- service ship design and engineering activities, shipboard installation support,… more
- Robert Half Technology (Oak Ridge, TN)
- …have an impact on the IT environment. * Assist in the management of Service Desk resources for optimal performance. * Maintain professional demeanor and behavior ... is seeking a highly skilled Level 3 Desktop Support Analyst for a client headquartered in Oak Ridge, Tennessee....support per requests, investigate, and troubleshoot issues. * Provide Tier 1 & 2 technical support for system users.… more
- CACI International (Annapolis Junction, MD)
- …tool. + Adhere to current AEA Standard Operating Procedures (SOPs) and Outreach Service Level Agreements (SLAs). + Address complex user inquiries and provide initial ... support. + Escalate advanced system questions to Tier II & III Support and relevant Government stakeholders. + Monitor system health and status for AEA systems. +… more
- Janus Henderson Investors (New York, NY)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... shared content on platform of assigned clients and the overall relationship of Tier 3 accounts. + Liaise with National Account teammates on various client requests… more
- TAD PGS, Inc. (Laurel, MD)
- …device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with client systems ... : + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be...an excellent communicator, highly motivated, and have excellent customer service skills with the ability to work with all… more