- ManTech (Herndon, VA)
- …of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + Proven ability to ... processes to receive, prioritize, and resolve incoming IT incidents, service requests, and support needs. + Analyze, troubleshoot, and...HS Diploma and 6+ years of relevant experience OR Associate 's degree and 4+ years of experience OR Bachelor's… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain...deployed sensors, and forwards unresolved issues to deployed Field Service Representatives (FSRs) with the correct diagnosis and the… more
- Colliers Engineering & Design (Holmdel, NJ)
- …play a key role in creating a positive experience and ensuring the front desk operates smoothly and efficiently. You'll also support the team with a variety of ... the office. + Maintain a polished, professional, and friendly presence at the front desk at all times. + Manage visitor check-ins, badges, and security protocols. +… more
- Chenega Corporation (St. Louis, MO)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for...duties as assigned. **Qualifications** + Bachelor's Degree OR + Associate 's Degree OR + High School Diploma and 1+… more
- Omni Hotels (Boston, MA)
- …Front Office Manager is responsible for maintaining the highest levels of customer service at four-diamond standards to all guests during the arrival and departure ... process through training, guest service recovery and adherence to established department and hotel...recovery and adherence to established department and hotel SOPs, associate handbook and Omni policies and best practices Salary… more
- Lawrence General Hospital (Methuen, MA)
- …site openings, or domain transitions). + Document call flows, extension assignments, and service desk procedures. + Collaborate with IT, Facilities, and Clinical ... on infrastructure projects. User Support & Training + Provide Tier 2-3 support to the Service Desk for telecom-related issues. + Educate staff on proper use of… more
- TEKsystems (Dallas, TX)
- …as an escalation point for advanced or difficult help requests. * Build rapport with service desk customers. * Escalate problems (when required) to the Team Lead ... and Management. * Record, track, and document the service desk request problem-solving process, including all decisions made, and actions taken, through to final… more
- TEKsystems (New Albany, OH)
- …and international associates. + Create and maintain knowledge base documentation for IT service desk and support teams. + Collaborate with global service ... technologies. + Strong troubleshooting and technical support skills. + Effective customer service and communication abilities. + Ability to work in a fast-paced… more
- Kohler Co. (Kohler, WI)
- …Intern will help coordinate and oversee the daily activities of the outside service areas and/or the front desk clerk areas. **Specific Responsibilities** + ... + Assist 2nd Assistant Golf Professional-Outside with supervision of Golf Service Attendants, Starters/Players Assistants, and Practice Area Attendants. + Assist 1st… more
- Teledyne (North Falmouth, MA)
- …resolved + Record and track interactions with end-users and related activities in the service desk tool + Provide site IT support encompassing: + PC ... Directory network + Support for client applications + Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support + Support… more
Recent Jobs
-
HVACR Technician - McLaren Careers
- McLaren Health Care (Lapeer, MI)
-
Associate/Full Professor in Automation and Robotics
- Texas Tech University (TX)
-
Senior Sapphire Systems Architecture & Definition Engineer
- Boeing (Everett, WA)
-
Threat Analyst
- Dentons US LLP (Phoenix, AZ)