- Robert Half Technology (Dayton, OH)
- Description We are looking for a Help Desk and Infrastructure Manager to lead our IT support team and oversee day-to-day infrastructure operations within our ... and resolution of approximately 400 support tickets monthly, maintaining high-quality service standards. * Develop and implement a structured tiered support model… more
- NBC Universal (New York, NY)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... features of high audience interest. Our central digital news desk provides national news, assistance with local news, and...editors covering major breaking news stories. + Contribute to enterprise projects that support local news coverage. + Look… more
- HCA Healthcare (Asheville, NC)
- … enterprise and division subject matter experts and services resources and the enterprise Service . Desk in managing resolution of clinical application ... expert to resolve incidents or fulfill requests . received from the division Service Desk or other division or facility service resources; provides status on… more
- CACI International (VA)
- …and operate an Enterprise IT Service Management (EITSM) solution, enterprise service desk and advanced analytics/reporting. The ideal candidate will ... experience to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective… more
- CACI International (VA)
- …deliver capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk and endpoint management to enable the DoD ... experience to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as ... Engineer Lead to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective… more
- SOS International LLC (Pearl Harbor, HI)
- …status of networks and related effects. Communicates status and changes to leadership, Enterprise Service Desk (ESD) and interested parties. + Ensures ... + 7+ years of experience in network administration and enterprise IT service center operations. + DoD...and/or Palo Alto technologies a plus. + Prior Help Desk /software experience (eg, Jira, Remedy, ServiceNow). + Awareness of… more
- CACI International (VA)
- …and operate an Enterprise IT Service Management (EITSM) solution, enterprise service desk and advanced analytics/reporting. The ideal candidate will ... our DoD customer to develop and configure a complex ServiceNow Enterprise IT Service management system with focus on reports and dashboard using ServiceNow's… more
- Link Solutions Inc (St. Mary's County, MD)
- …Lead will serve as the technical lead for analytics and reporting functions supporting the Enterprise Service Desk (ESD) IT Service Management (ITSM) ... times, and service delivery efficiency. + Collaborate with the Service Desk Tools Project Manager and ITSM Technical Lead to ensure data-driven insights… more
- Robert Half Technology (Houston, TX)
- …support for Office 365 (Outlook, Teams, Word, Excel) and other common enterprise software applications. + Perform system updates, software deployments, and hardware ... with other IT team members to resolve escalated issues and ensure consistent service delivery. + Educate and train end-users on basic system operations, software… more