- Red River (Chantilly, VA)
- …developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop… more
- Huntington Ingalls Industries (Fort Belvoir, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Intelligence division, which plays a critical role in supporting Enterprise -Level Security and Modernization efforts across IT infrastructure, cybersecurity,… more
- Insight Global (Brentwood, TN)
- …organizational, communication, and documentation skills. -Familiarity with ITIL frameworks and enterprise service desk operations. * Experience supporting ... Manager will oversee a high volume of technical change requests for a single enterprise client. This role manages four Change Advisory Board (CAB) groups, one that… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as ... (ISSO) to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective… more
- V2X (Patuxent River, MD)
- …the Naval Aviation Enterprise and the war fighter as part of the NAVAIR Enterprise Service Desk team. Currently this is a telework eligible position; ... Navy provided equipment (computer, monitor, etc.) with Internet and phone service Responsibilities + Provide technical assistance to computer users + Answer… more
- CACI International (Peterson AFB, CO)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as ... Tier 2 IT Technician Job Category: Service Contract Act Time Type: Full time Minimum...This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits… more
- Indigo IT, LLC (Fort Sill, OK)
- …and modifying procedures for the Standard Operating Procedure (SOP)/User's Guide. Use the Army Enterprise Service Desk system to create, modify, update and ... to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and Enterprise solutions. We know our defense, federal, and civilian customers… more
- Link Solutions Inc (St. Mary's County, MD)
- …available) Our Communications Team Lead will serve as the lead for the Enterprise Service Desk (ESD) communication systems, including Digital Signage ... to ensure integration of communication systems with ITSM tools and enterprise services. + Maintain documentation of system configurations, maintenance activities,… more
- MyFlorida (Tallahassee, FL)
- …position also participates in statewide teams as a subject matter expert, responds to Service Desk tickets, and delivers high-quality customer service while ... availability, and security. Follows OIT processes and guidelines in responding to Service Desk tickets. Display technical skills, knowledge, and competency in… more
- IntelliDyne (Washington, DC)
- …Technical Program Manager to lead a complex, high-impact IT contract supporting enterprise infrastructure, service desk operations, and engineering ... and technical leadership across all facets of the program, including IT service desk , infrastructure operations, engineering support, and project delivery. +… more