- Georgetown Univerisity (Washington, DC)
- …security, GOCard, telecommunications, enterprise operations; to include Client Services and Service Desk Operations at the Capitol Campus. The incumbent will ... of the Information Systems Technology department and manage the Service Desk that provides technology and AV...wireless technologies and three years of experience with cloud-based enterprise systems + 5 or more years working in… more
- Leidos (Arlington, VA)
- …for ITIL-based Tier 0-4 lifecycle support services within a 24/7, high-performance service desk environment. This role is responsible for driving measurable ... Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment...and industry best practices. + Demonstrated experience in IT Enterprise Service Delivery, IT Service … more
- OhioHealth (Columbus, OH)
- …the service management team to engage cross functional resources ( Service Desk , Field Services, Infrastructure, Application Support, Clinical Informatics, ... and collaboration within the team and consistency throughout the enterprise . Attend leadership meetings as requested to represent the...healthcare IT knowledge base. Support day-to-day activities in the Service Desk domain as needed to provide… more
- Beth Israel Lahey Health (Charlestown, MA)
- …3-5 years related work experience required in 3 plus years of Service Desk /Field/IT Support experience supporting a large enterprise of end users in a ... includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and timely follow… more
- Indorama Ventures (Dayton, TX)
- …behalf of call center agents, functioning as an essential component of the Service Desk to facilitate effective communication and issue resolution. * ... (Endpoint Manager) for device and app lifecycle (policy, compliance, Win32 packaging, Autopilot). * Service desk and ticketing: Operates within our service … more
- WATTS (North Andover, MA)
- …all end-user technologies and services. This includes global oversight of the Service Desk , Endpoint Management, Desktop Support, and Workplace Collaboration ... Primary Job Duties and Responsibilities + Provide leadership and oversight for Service Desk , Endpoint Management, and Desktop Support operations across all… more
- Encore (Schiller Park, IL)
- …HTML, CSS) and Microsoft 365 tools. + Interest in ITIL frameworks and service desk operations. + Strong analytical, communication, and problem-solving skills. + ... operational efficiency. **Learning Objectives** + Gain practical experience in IT service management and automation technologies. + Understand enterprise -level… more
- NANA Regional Corporation (Washington, DC)
- …frameworks and USMC information enterprise strategy. + Familiarity with service desk support integration within cloud/on-prem environments. **Job ID** ... to support ARI's day-to-day applications systems administration, maintenance, development, and Service Desk support. This role ensures continuous access and… more
- CUNY (New York, NY)
- …and maintains the University's network and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... and responsible technical consultative responsibilities unique to the architecture of enterprise applications and infrastructure solutions with a special emphasis on… more
- University of Utah Health (South Jordan, UT)
- …issues. **Qualifications** **Qualifications** **Required** + One (1) year of help desk support experience, customer service experience, or the equivalency. ... the review stations to assure a clinical continuity of service . + Initiates and follows through with tracking missing...assists physicians and staff as needed. Performs radiology help desk functions, as assigned. + Processes requests for image… more