- HCA Healthcare (Henderson, NV)
- …provider and practice service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases and has the ability to ... and defect resolution updates. + Participates with peers in enterprise communities to develop and deploy best practices for...expert for ambulatory EHR solutions and support to the Service Desk Community. 3. Access: + Possesses… more
- BorgWarner Inc. (Arden, NC)
- …rights, software installs, etc.) + Identifying and mitigating Cyber Risks for the facility + Service Desk Service + Support staff by phone, email, chat, etc. ... system and m aintaining high SLA standards + Providing Service Desk metrics to IT Manager What...independently, leading small to medium projects or participating in enterprise , or global projects + Provides input to the… more
- Fairview Health Services (Minneapolis, MN)
- … Enterprise Architecture, enterprise monitoring, business analysis, the IT Service Desk and ITSM functions, quality assurance and delivery excellence, and ... have end-to-end accountability for a wide portfolio that shapes how enterprise technology is designed, operated, supported, and continuously improved. Through… more
- Amentum (Minneapolis, MN)
- …to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing ... to your technical experience, you also have exceptional customer service skills and are willing to go the extra...Degree, and at least 1 year of IT help desk support experience + Or High school diploma/GED, and… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …personnel across other departments or business units. This includes coordinating enterprise -level support efforts, standardizing service delivery practices, and ... Announcement We are seeking a proactive and experienced help desk manager to lead and manage the day-to-day operations...director to maintain high-quality support standards and oversee IT service delivery within a court environment. This is a… more
- Leidos (Washington, DC)
- …are expected to have experience managing at least some of the below services: + Tier 1 Service Desk + Tier 2 Desk Side and VIP Support + Asset Management ... Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed print services,… more
- American Water (Camden, NJ)
- …best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and strengthening communities. ... and devices are available for successful management of production schedules and service levels. * Assists with analyzing and evaluating system malfunctions and takes… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk . As such, this individual, having demonstrated in-depth experience, ... + Ensures workarounds and permanent fixes are documented and communicated to Service Desk Specialists. + Creates, Updates, and maintains Standard Operating… more
- Leidos (Norfolk, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... Role:** Leidos is seeking a System Administrator to support efforts for Service Management, Integration, and Transport (SMIT), virtualized data centers. SMIT is the… more
- CACI International (VA)
- …to an advanced enterprise service delivery model, providing enhanced enterprise IT capabilities, global service desk , local field services, and ... Writer in support of the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The successful candidate will be a professional who has… more
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