- SAIC (Hanover, MD)
- …cabling, external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT ... **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk...IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to...+ Maintain efficiency and performance in incident management across enterprise support environments. Required Qualifications: * Experience: Minimum of… more
- CACI International (Colorado Springs, CO)
- …including Cat 6, fiber optic, control cable, IPTV and speaker wire in support of Enterprise Service Desk (ESD) services + Tests components to ensure cables ... Field Service Representative, Journeyman Job Category: Engineering and Technical...for routine maintenance and troubleshooting. They manage 24/7 help desk support, fielding tasks, and post-fielding assessments to identify… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise ... delivery. + Assist users in navigating the secure Azure enterprise environment, offering technical guidance to reduce repeat issues...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- SHI (Somerset, NJ)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...NMCI, NMCI U-NNPI, and SIPRNET accounts through the NMCI Enterprise Tool (NET). + Submit new account and Move… more
- EPS Corporation (Dahlgren, VA)
- …Job Description EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in ... candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise -level help desk systems and a commitment to delivering… more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate ... the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes...products and services + Experience working on a help desk / service desk handling tickets preferred… more
- Insight Global (Camden, NJ)
- Job Description A client of Insight Global is looking to hire a Service Desk Technician to join their Integrated Operations Center. This team specializes in ... and customer service skills coupled with an understanding of the importance of service desk 's role in the organization. The role will entail being onsite 5… more
- TekSynap (Dahlgren, VA)
- …and resolving complex IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system ... TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical Support Specialist (Help Desk )… more
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